HelpCrunch vs Smallchat
HelpCrunch
helpcrunch.comSmallchat
small.chatSide by side
| Figure | HelpCrunch | Smallchat |
|---|---|---|
| Price from | $15/mo | $19.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Live chat software | 9.2 (#8) | 8.3 (#35) |
| Chatbot | Its code-free HelpBot chatbot can collect details, qualify leads, offer discounts, gather issue information and route chats, including through Facebook, Instagram, Telegram and Viber. | No |
| Chat channels | omnichannel | website+messaging |
| Free plan | No | Yes |
| Headquarters | Wilmington, Delaware, USA | United States |
| Installation | The widget can be installed directly on websites, single-page apps, WordPress, Shopify, PrestaShop, OpenCart, Squarespace and through Google Tag Manager. | The site says installation uses a single embed script, and widget settings update automatically. |
| Live agent chat | Yes | Yes |
| Visitor tracking | Yes | Yes |
Plans
In their own words
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.