HelpCrunch vs Vivocha
HelpCrunch
helpcrunch.comVivocha
vivocha.comSide by side
| Figure | HelpCrunch | Vivocha |
|---|---|---|
| Price from | $15/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 0 |
| Spec score · Live chat software | 9.2 (#8) | 7.4 (#79) |
| Headquarters | Wilmington, Delaware, USA | Milan, Italy |
| Integrations | Listed integrations include Zapier, Slack, WordPress, Facebook Messenger, WhatsApp, Instagram, Google Analytics, Shopify, Telegram, Viber, HubSpot, Salesforce, Pipedrive, Jira, Segment, Twitter, Aircall, Zendesk and others. | The platform offers APIs for integrating with business applications, and its integrations cover CRM, ticketing, analytics, CMS, and contact-center telephony systems. |
| Mobile support | HelpCrunch offers agent apps and SDK-based in-app support for iOS and Android, with centralized support across websites and mobile apps. | Vivocha offers SDK integration for iOS and Android apps, as well as real-time support for responsive mobile websites. |
| Security | HelpCrunch says personal data is protected with TLS encryption and that its privacy policy follows GDPR requirements. | The site’s privacy policy says customer data is encrypted by default, supports third-party encryption keys, and is stored in Europe for EU consumers. |
Plans
In their own words
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.