HelpDesk vs Teamwork Desk
HelpDesk
helpdesk.com
Teamwork Desk
teamwork.comSide by side
| Figure | HelpDesk | Teamwork Desk |
|---|---|---|
| Price from | $19/mo | $9.50/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | — |
| macOS | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Help desk software | 9.1 (#8) | 7.5 (#69) |
| API access | Yes | Yes |
| Customer portal | Yes | Yes |
| Founded | 2002 | 2007 |
| Free plan | No | No |
| Headquarters | Wrocław, Poland | Cork, Ireland |
| Help center | Yes | Yes |
| Shared inbox | Yes | Yes |
| SLA management | Yes | Yes |
| Paid from | 19 | 9.5 |
| Ticket automation | Yes | Yes |
Plans
HelpDesk
- Essential$19 a month
- Growth$79 a month
- EnterprisePrice not published
- EnterprisePriced on request
Teamwork Desk
- Starter$9.50 a month
- ProPrice not published
- PremiumPrice not published
- EnterprisePrice not published
In their own words
Teamwork Desk
Teamwork Desk has no write-up on Specifiction yet; its figures are above.