Helpjuice vs KnowledgeOwl
Helpjuice
helpjuice.comKnowledgeOwl
knowledgeowl.comSide by side
| Figure | Helpjuice | KnowledgeOwl |
|---|---|---|
| Price from | $249/mo | $100/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · HR Knowledge Base Software | 8.5 (#7) | 8.5 (#8) |
| Spec score · Knowledge base software | 8.6 (#29) | 8.7 (#27) |
| Spec score · Knowledge Management Software | 8.5 (#10) | 8.6 (#8) |
| Spec score · IT Knowledge Base Software | 8.6 (#17) | 8.5 (#23) |
| Spec score · AI Knowledge Base Software | 8.4 (#12) | 8.6 (#8) |
| Spec score · Internal Knowledge Base Software | 8.6 (#9) | 8.7 (#6) |
| Publishing audience | both | both |
| Authoring | The editor supports rich text, collaboration, comments and feedback, approval workflows, revisions, and media embedding. | A no-code editor supports articles, embedded media, reusable snippets, article statuses, review reminders and version history. |
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Founded | 2011 | 2011 |
| Free plan | No | No |
| Integrations | The maker lists integrations including Slack, Microsoft Teams, Salesforce, Zendesk, Chrome, Olark, Zapier, and Freshdesk. | Listed integrations include Slack, Zapier, Zendesk, Userlane, Ottokit, Salesforce, Microsoft Copilot and contextual widgets. |
| Security | The maker lists access control, user roles, SSO, GDPR compliance, and SOC 2 among its security or compliance features and claims. | The service encrypts data in transit and at rest, supports TLS and SSO, hashes passwords and requires VPN plus MFA for customer-data access. |
| SSO support | Yes | Yes |
| Version history | Yes | Yes |
Plans
Helpjuice
- Knowledge Base$249 a month
- AI-Knowledge Base$449 a month
- Unlimited AI-Knowledge Base$799 a month
KnowledgeOwl
- Basic$100 a month
- Pro$250 a month
- Business$500 a month
- Enterprise$1,250 a month
In their own words
KnowledgeOwl
KnowledgeOwl has no write-up on Specifiction yet; its figures are above.