| Price from | $249/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Knowledge base software | 8.6 (#29) | 7.3 (#121) |
| Spec score · AI Knowledge Base Software | 8.4 (#12) | 7.0 (#30) |
| Publishing audience | both | The maker describes Knowmax as an enterprise-grade omnichannel knowledge management platform for consistent customer experience. |
| Company | Helpjuice describes itself as a remote-first company and says it has operated since 2011. | Knowmax is described as a brainchild of KocharTech. |
| Integrations | The maker lists integrations including Slack, Microsoft Teams, Salesforce, Zendesk, Chrome, Olark, Zapier, and Freshdesk. | The integrations page lists SAP, Salesforce, Genesys, Zendesk, Freshdesk, Talkdesk, Exotel, and a Chrome extension. |
| Product | Helpjuice is a knowledge base platform for organizing and finding company or customer documentation. | Knowmax describes itself as an AI guided knowledge management platform for CX teams. |
| Security | The maker lists access control, user roles, SSO, GDPR compliance, and SOC 2 among its security or compliance features and claims. | Knowmax’s security page describes GDPR alignment, SOC 2 Type II certification, and ISO 27001. |
| Support | The maker advertises 24x5 support, priority support, and onboarding assistance. | Knowmax lists [email protected] for support inquiries. |
