Helpjuice vs XWiki
Helpjuice
helpjuice.com
XWiki
xwiki.comSide by side
| Figure | Helpjuice | XWiki |
|---|---|---|
| Price from | $249/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 5 |
| Spec score · HR Knowledge Base Software | 8.5 (#7) | 7.6 (#28) |
| Spec score · Internal Knowledge Base Software | 8.6 (#9) | 7.6 (#21) |
| Founded | 2011 | 2004 |
| Integrations | The maker lists integrations including Slack, Microsoft Teams, Salesforce, Zendesk, Chrome, Olark, Zapier, and Freshdesk. | Enterprise integration features include Active Directory and LDAP connections, single sign-on, office document import or preview, PDF viewing and export, and data imports. |
| Support | The maker advertises 24x5 support, priority support, and onboarding assistance. | XWiki Pro includes access to support experts and different support levels, and its pricing page lists support coverage, response times, and channels by plan. |
| Trial | Helpjuice offers full access free for 14 days without a credit card, according to its pricing page. | The homepage offers up to 30 days of full trial, extendable on request, with no credit card required. |
Plans
Helpjuice
- Knowledge Base$249 a month
- AI-Knowledge Base$449 a month
- Unlimited AI-Knowledge Base$799 a month
XWiki
- CommunityFree
- BasicPriced on request
- BusinessPriced on request
- EnterprisePriced on request
- StarterPriced on request
In their own words
XWiki
XWiki is a wiki-based collaboration platform for organizing knowledge and supporting shared work. Its editing tools include a WYSIWYG editor, in-place changes, attachments, previews, comments, annotations, notifications, and version history. Teams can also build structured pages and forms with AppWithinMinutes, then browse the resulting information in filterable livetables. The extension library has over 700 ready-to-use options, alongside hundreds of APIs in XWiki’s scripting language. Enterprise features include Active Directory and LDAP connections, single sign-on, office document import or preview, PDF viewing and export, and data imports. XWiki Standard is open source and available free, with cloud and on-premises deployment options. XWiki Cloud covers setup, hosting, upgrades, maintenance, backups, security updates, and 24/7 monitoring. The free Community plan is on-premises with community support and no guarantees. The pricing note lists paid service from €1/user/mo and a 30-day trial; the homepage says the trial can be extended on request and requires no credit card.