Helppier vs StepBeam
Helppier
helppier.com
StepBeam
stepbeam.comSide by side
| Figure | Helppier | StepBeam |
|---|---|---|
| Price from | $49/mo | $10.33/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 5 |
| Spec score · Product Adoption Software | 9.1 (#2) | 8.6 (#6) |
| Spec score · Onboarding Bots | 9.1 (#3) | 8.7 (#5) |
| Analytics | Analytics reports expose guide plays, completion rate, unique users and reached goals with daily, weekly and monthly views. | Analytics include funnel analysis, cohort tracking and feature-adoption metrics. |
| API | Helppier states that its API is accessible to developers and configurable for custom integration needs through documentation. | A REST API is documented at api.productguide.io/v1; requests use bearer API keys and are limited to 1,000 requests per minute per key. |
| Company headquarters | LinkedIn lists the headquarters in Porto, Portugal. | LinkedIn lists QLTY Consulting headquarters as Malmö / Stockholm, Sweden. |
| Company size | LinkedIn lists Helppier as a privately held software-development company with 2–10 employees. | LinkedIn lists QLTY Consulting as having 2–10 employees. |
| Integrations | The integrations page lists Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and Helppier API. | GetApp lists Zapier and Slack as StepBeam integrations. |
| Licence | The opened official pages do not state an open-source licence or publish source code. | The terms state that StepBeam software, documentation and underlying technology remain the exclusive property of QLTY Consulting AB, indicating proprietary licensing. |
| Rating on Capterra | 4.7 out of 5 from 3 reviews. | 0.0 out of 5 from 0 reviews. |
| Rating on GetApp | 4.7 out of 5 from 3 reviews. | 0.0 out of 5 from 0 reviews. |
| Rating on Software Advice | 4.7 out of 5 from 3 reviews. | No rating: the listing says no reviews yet. |
| Security and privacy | Its privacy policy states that data is stored in the EU, describes GDPR protections, and says sensitive data is encrypted; the policy was updated August 1, 2019. | StepBeam says it is GDPR compliant, stores data in the EU, does not sell personal data, and uses TLS, access controls, security reviews and secure development practices. |
| Self-hosting | On-premise hosting is listed as a Tailor Made plan feature. | The reviewed official pages describe a hosted SaaS dashboard and embeddable SDK, with no self-hosting option stated. |
| Support | Standard includes email support; Tailor Made adds priority support, phone and Zoom support, and a dedicated account manager. | GetApp lists email/help-desk, FAQs/forum and knowledge-base support, with documentation as a training option. |
| What it does | Helppier is a digital-adoption tool for creating no-code interactive guides, tutorials, tooltips and in-app messages on websites and applications. | StepBeam is a SaaS product-adoption platform for creating in-app guides, walkthroughs, checklists, surveys and engagement analytics. |
Plans
Helppier
- Standard (up to 1,000 MAUS)$49 a month
- Standard (up to 10,000 MAUS)$99 a month
- Standard (up to 20,000 MAUS)$199 a month
- Standard$299 a month
- Standard (up to 50,000 MAUS)$299 a month
- Standard (more than 50,000 MAUS)Priced on request
- Tailor MadePriced on request
StepBeam
- FreeFree
- Growth$124 a year
- Growth$124 a month
- Business$319 a year
- Business$319 a month
In their own words
Helppier
Helppier provides no-code interactive guides, automated tours, and in-app messages for onboarding and assisting users. Web guides can combine multi-page tours with tooltips, hotspots, popups, banners, warnings, notifications, and NPS surveys. Analytics track guide plays, completion rates, unique users, and reached goals, with daily, weekly, or monthly reports. Helppier is designed for web apps, including single-page apps built with React, AngularJS, Ember, or Backbone. Listed integrations include Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and the Helppier API. The mobile page lists Android and marks iOS as “Coming Soon.” Standard includes email support; Tailor Made adds priority support, phone and Zoom support, and a dedicated account manager. The pricing FAQ states a minimum loyalty period of six months. Standard is listed at $299 a month, with two months free if paid yearly; it supports up to 50,000 MAUS, two admin users, 65 languages, and unlimited guides and steps. A 14-day trial is offered, but there is no free plan.
StepBeam
StepBeam is a product adoption platform for building interactive in-app guidance and onboarding. Teams can create tooltips, modals, banners, hotspots, lightboxes and polls, then target them by role, plan, behavior, URL or custom attributes. Checklists and onboarding flows track progress and send reminders. In-app NPS surveys can be scheduled, with trend tracking and automated follow-ups; analytics include funnels, cohorts and feature adoption. AI translation supports more than 50 languages. Its gzipped SDK is smaller than 30KB and works with React, Vue, Angular or plain JavaScript. StepBeam provides a REST API and SDKs; requests use an API key and are limited to 1,000 per minute per key. It is available on web and through an API. There is a free plan and a 30-day trial; paid plans start at $124/mo (annual). The operator, QLTY Consulting AB, says it is GDPR-compliant, stores data in the EU and does not sell user information.