Helppier vs Userflow
Helppier
helppier.comUserflow
userflow.comSide by side
| Figure | Helppier | Userflow |
|---|---|---|
| Price from | $49/mo | $240/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 7 |
| Spec score · Product Adoption Software | 9.1 (#2) | 7.7 (#24) |
| Spec score · Digital Adoption Platforms | 9.0 (#3) | 7.9 (#13) |
| Spec score · Onboarding Bots | 9.1 (#3) | 7.8 (#14) |
| Spec score · User Onboarding Software | 9.0 (#4) | 7.7 (#21) |
| Analytics | Analytics reports expose guide plays, completion rate, unique users and reached goals with daily, weekly and monthly views. | Product Adoption Insights provides charts, funnels, and dashboards to track in-app experience engagement and completion. |
| Founded | 2014 | 2018 |
| Headquarters | Porto, Portugal | San Francisco, California, USA |
| Integrations | The integrations page lists Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and Helppier API. | The integrations page lists Salesforce, Segment, Mixpanel, Slack, Heap, HubSpot, Intercom, Zendesk, Amplitude, LogRocket, RudderStack, and Zapier. |
| Support | Standard includes email support; Tailor Made adds priority support, phone and Zoom support, and a dedicated account manager. | Plans include live chat and email support; Studio includes priority support and Quickstart Onboarding, while Enterprise adds a support SLA. |
Plans
Helppier
- Standard (up to 1,000 MAUS)$49 a month
- Standard (up to 10,000 MAUS)$99 a month
- Standard (up to 20,000 MAUS)$199 a month
- Standard$299 a month
- Standard (up to 50,000 MAUS)$299 a month
- Standard (more than 50,000 MAUS)Priced on request
- Tailor MadePriced on request
Userflow
- Adoption StudioPriced on request
- Adoption Studio (annual billing)Priced on request
- Adoption Agent add-onPriced on request
- Adoption Agent add-on (annual billing)Priced on request
- Essentials$240 a month
- Studio$400 a month
- EnterprisePriced on request
In their own words
Helppier
Helppier provides no-code interactive guides, automated tours, and in-app messages for onboarding and assisting users. Web guides can combine multi-page tours with tooltips, hotspots, popups, banners, warnings, notifications, and NPS surveys. Analytics track guide plays, completion rates, unique users, and reached goals, with daily, weekly, or monthly reports. Helppier is designed for web apps, including single-page apps built with React, AngularJS, Ember, or Backbone. Listed integrations include Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and the Helppier API. The mobile page lists Android and marks iOS as “Coming Soon.” Standard includes email support; Tailor Made adds priority support, phone and Zoom support, and a dedicated account manager. The pricing FAQ states a minimum loyalty period of six months. Standard is listed at $299 a month, with two months free if paid yearly; it supports up to 50,000 MAUS, two admin users, 65 languages, and unlimited guides and steps. A 14-day trial is offered, but there is no free plan.
Userflow
Userflow creates in-app experiences for onboarding, activation, self-serve support, and continuing engagement. Its formats include flows, tours, checklists, tooltips, banners, and announcements, with unlimited experiences on every plan. A no-code builder supports creation without engineering help, although publishing requires the Userflow JavaScript snippet. FlowAI can generate editable flows, rephrase content, and translate it. Adoption Agent answers in-app questions and can guide users through flows; Studio includes 500 AI credits monthly. Product Adoption Insights provides charts, funnels, and dashboards for engagement and completion. A REST API and MCP access manage flows, segments, and product data. Integrations include Salesforce, Segment, Mixpanel, Slack, Heap, HubSpot, Intercom, Zendesk, Amplitude, LogRocket, RudderStack, and Zapier. Essentials costs $240 a month billed annually; Studio costs $400 a month billed annually. Both include 1,000 MAUs and a 14-day trial without a credit card.