| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 5 |
| Spec score · AI Customer Service Software | 7.9 (#15) | 8.3 (#11) |
| Founded | 2011 | Yellow.ai began as Yellow Messenger in 2016, founded by three co-founders. |
| Free plan | No | Yes |
| Headquarters | San Francisco, California, USA | San Mateo, California, United States |
| What it does | Helpshift combines technology, AI, and human services for gaming studios across Support, Engagement, Trust & Safety, and Community. | Yellow.ai provides an enterprise agentic AI platform for automating customer and employee interactions across chat, voice, email and messaging channels. |
