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SPECIFICTION
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HelpSite vs Paligo

HelpSite

helpsite.com

Paligo

paligo.net

Side by side

FigureHelpSitePaligo
Price from$40.83/mo$416.67/mo
Free plan—Yes
Free trialYesYes
Open source——
WebYesYes
APIYesYes
Plans published36
Spec score · Knowledge base software8.2 (#56)8.9 (#9)
APIHelpSite provides REST API access, and its support documentation says the available endpoints are limited and may expand over time.Paligo offers a REST API for connecting external applications and automating tasks.
AudienceHelpSite describes its product as intended for support, operations, and founder-led teams.Paligo says it serves organizations in software, manufacturing, and regulated industries, including companies managing technical documentation, policies, procedures, and knowledge content.
Founded20162015
Free planNoNo
IntegrationsThe generator accepts Google Drive and HelpSite offers an MCP server for MCP-compatible AI clients such as Claude Desktop and Claude Code.Official integrations include Zendesk, Freshdesk, GitHub, GitLab, Bitbucket, Azure Repos, Amazon S3, Algolia, Phrase, Slack, Microsoft Teams and many others.
ProductHelpSite provides a searchable knowledge base for public help centers and private internal documentation.Paligo is a cloud-based component content management system for authoring, managing, translating, and publishing technical documentation and knowledge assets.

Plans

HelpSite

  • Starter$40.83 a month
  • Pro$82.50 a month
  • Max$165.83 a month

HelpSite pricing →

Paligo

  • Business$15,000 a year
  • Nexus Portal$5,000 a year
  • Nexus Portal free tierFree
  • Nexus Answers$6,000 a year
  • Nexus Answers free tierFree
  • EnterprisePriced on request

Paligo pricing →

In their own words

HelpSite

HelpSite has no write-up on Specifiction yet; its figures are above.

Visit helpsite.com

Paligo

Paligo is a cloud-based component content management system for creating, managing, translating, and publishing technical documentation and knowledge assets. Structured authoring includes topic-based content, reuse, variables, version branching, revision history, and workflow management. Teams can publish to PDF, HTML5, eLearning, and GitHub Flavored Markdown. Paligo says it serves organizations in software, manufacturing, and regulated industries managing technical documentation, policies, procedures, and other knowledge content. Listed integrations include Zendesk, Freshdesk, GitHub, GitLab, Amazon S3, Slack, Salesforce, ServiceNow, and Phrase; some may require a separate subscription. A REST API supports external connections and task automation. Paligo states its information security management system is certified to ISO 27001:2022, and that service data is encrypted at rest with AES-256 and in transit with TLS. Business costs $15,000 a year, billed annually per author, from $15,000 per year; it includes two authors and two languages. There is no free plan, but a free trial is available. Upload integrations have a 500 MB limit, except GitHub at 100 MB; the general limit can be raised on request.

Visit paligo.net