HelpWire vs Instant Housecall
HelpWire
helpwire.appInstant Housecall
instanthousecall.comSide by side
| Figure | HelpWire | Instant Housecall |
|---|---|---|
| Price from | $100/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| Plans published | 5 | 3 |
| Spec score · Remote Support Software | 8.7 (#8) | 8.4 (#14) |
| Spec score · Remote support tools | 8.7 (#12) | 7.9 (#32) |
| Headquarters | Reston, Virginia, USA | Toronto, Canada |
| Intended users | HelpWire says it is designed for IT departments, managed service providers, and help desk teams. | The maker describes the product as built for small businesses, IT professionals, and MSPs. |
| Product | HelpWire provides on-demand remote support and unattended remote access for workstations. | Instant Housecall is remote support software built for IT professionals and managed service providers. |
| Security | HelpWire says remote session data is protected with TLS and AES-256 encryption, and web portal accounts can use OTP-based two-factor authentication. | The maker's article describes 256-bit SSL encryption and multi-factor authentication as security features of Instant Housecall. |
Plans
HelpWire
- FreeFree
- Solo$100 a month
- Team$300 a month
- Business$700 a month
- Custom SolutionsPriced on request
Instant Housecall
- Starter$29 a month
- Entrepreneur$39 a month
- Everything$69 a month
In their own words
Instant Housecall
Instant Housecall has no write-up on Specifiction yet; its figures are above.