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SPECIFICTION
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Instant Housecall

instanthousecall.com

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Spec score 8.4 #14 of 49 in Remote Support Software

Spec sheet

Product
Instant Housecall is remote support software built for IT professionals and managed service providers.Read 11 Oct 2026 · instanthousecall.com
Intended users
The maker describes the product as built for small businesses, IT professionals, and MSPs.Read 11 Oct 2026 · instanthousecall.com
Trial
The maker offers a 15-day trial with no obligation and no credit card required.Read 11 Oct 2026 · instanthousecall.com
Security
The maker's article describes 256-bit SSL encryption and multi-factor authentication as security features of Instant Housecall.Read 11 Oct 2026 · instanthousecall.com
Headquarters
Toronto, CanadaRead 28 Sep 2026 · instanthousecall.com
Branding
The desktop icon, splash screen, and user interface can be customized with the provider’s branding.Read 11 Oct 2026 · instanthousecall.com
Concurrent connections
The maker says technicians can connect to as many as 10 customer computers concurrently.Read 11 Oct 2026 · instanthousecall.com
Concurrent sessions
The maker says technicians can connect to as many as 10 customer computers concurrently.Read 11 Oct 2026 · instanthousecall.com
Customer privacy
The site says access ends with the support session unless the customer invites the technician again.Read 11 Oct 2026 · instanthousecall.com
Integration
A third-party product listing identifies PayPal as an Instant Housecall integration.Read 11 Oct 2026 · getapp.za.com
On-demand access
Customers can start a support session by downloading a small app or clicking a desktop icon, without pre-installation.Read 11 Oct 2026 · instanthousecall.com
On-demand support
Customers can start a support session by downloading a small app or clicking a desktop icon, without pre-installing software.Read 11 Oct 2026 · instanthousecall.com
Other listed features
The maker describes session history and logs, automatic removal of the software after a session, desktop support notes, and automatic PC repair.Read 11 Oct 2026 · instanthousecall.com
Pricing limits
The Starter plan listing specifies 50 unattended remote access endpoints; the Entrepreneur listing specifies 10 concurrent sessions.Read 11 Oct 2026 · zoftwarehub.com
Review links
The product can send customers to Google, Facebook, or another review site after a session.Read 11 Oct 2026 · instanthousecall.com
Review requests
After a session, the software can direct customers to Google, Facebook, or another review site chosen by the provider.Read 11 Oct 2026 · instanthousecall.com
Security controls
The maker’s article describes 256-bit encryption and multi-factor authentication as Instant Housecall security features.Read 11 Oct 2026 · instanthousecall.com
Support contact
The site lists email, a North America phone number, and an international phone number for contact.Read 11 Oct 2026 · instanthousecall.com
Time window
Customers can open a 12-hour window for unattended connection, and technicians can receive an SMS when a customer is waiting.Read 11 Oct 2026 · instanthousecall.com
Unattended access
Technicians can access a customer’s computer repeatedly after the customer gives one-time permission.Read 11 Oct 2026 · instanthousecall.com

Plans and prices

Starter $29 a month Per User Per Month Per Specialist login ID (unlimited Specialists) · PC & Mac remote support and unattended access · Unlimited installs & software copies · Unlimited sessions and connections · 50 unattended remote access endpoints Read 11 Oct 2026 · zoftwarehub.com
Entrepreneur $39 a month Per User Per Month Unlimited unattended remote access endpoints · 10 concurrent sessions · Full branding and customization · Unlimited installs & software copies Read 11 Oct 2026 · zoftwarehub.com
Everything $69 a month Per User Per Month Analytics · 10 concurrent sessions · Full branding and customization · 50 unattended remote access endpoints Read 11 Oct 2026 · zoftwarehub.com

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Where Specifiction places it

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