Heymarket vs MeshDesk
Heymarket
heymarket.com
MeshDesk
meshdesk.appSide by side
| Figure | Heymarket | MeshDesk |
|---|---|---|
| Price from | $4.08/mo | $5/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 10 |
| Spec score · Business Texting Software | 8.6 (#4) | 7.5 (#21) |
| Compliance | The homepage describes the platform as SOC 2 Type 2, TCPA, and HIPAA compliant. | MeshDesk describes automated 10DLC opt-in and opt-out handling, custom responses, and blocking agents from messaging opted-out contacts. |
| Product | Heymarket provides shared inboxes for business SMS, email, and messaging apps so teams can manage customer conversations together. | MeshDesk is a shared SMS inbox and collaborative business texting platform for VoIP providers, MSPs, and telecom teams. |
Plans
Heymarket
- Standard$49 a year
- Plus$99 a year
- Pro$199 a year
- EnterprisePriced on request
MeshDesk
- Additional users$5 a month
- Core Service (50+ active DIDs)$7 a month
- Core Service (11–50 active DIDs)$9 a month
- Core Service (1–10 active DIDs)$15 a month
- RCS messaging$15 a month
- WhatsApp Business$15 a month
- AI Agent$20 a month
- Campaign messaging$25 a month
- Partner branding$299 a month
- Mobile white label$1,500, paid once
In their own words
Heymarket
Heymarket gives teams shared inboxes for business SMS, email, and messaging apps, with access from desktop or mobile. Team members can read and respond to texts and emails in centralized inboxes. Automations can use keywords, timing, or message sentiment to reply, assign chats, or add contacts to campaigns. Campaign tools include scheduled texts, drip campaigns, templates, and custom fields. AI agents can answer FAQs from an approved knowledge base, schedule appointments, and extract lead information for CRM syncing. The Chrome Extension can text numbers found on webpages or in CRMs, and the integration catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio. Security features listed include SAML single sign-on, multifactor authentication, adjustable session duration, and configurable data retention; Heymarket says messages are encrypted at rest and in transit. Standard starts at $49 per user/month billed annually, with a two-user minimum, and a 14-day trial; there is no free plan. Standard excludes group messaging, call forwarding, email, Facebook Messenger, and Apple Messages for Business. Pricing lists 1,000 monthly credits at $0.03 per credit; longer texts use multiple credits.