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MeshDesk
meshdesk.app
Spec sheet
- Product
- MeshDesk is a shared SMS inbox and collaborative business texting platform for VoIP providers, MSPs, and telecom teams.Read 8 Oct 2026 · meshdesk.app
- Mobile apps
- MeshDesk says its iOS and Android apps are live and support shared inbox access, push notifications, assignments, and replies.Read 8 Oct 2026 · meshdesk.app
- Compliance
- MeshDesk describes automated 10DLC opt-in and opt-out handling, custom responses, and blocking agents from messaging opted-out contacts.Read 8 Oct 2026 · meshdesk.app
- Collaboration
- Teams can use internal notes, @mentions, and conversation assignments without exposing their teamwork to customers.Read 8 Oct 2026 · meshdesk.app
- Integration
- MeshDesk offers a native NetSapiens integration designed to work with existing infrastructure and provisioning workflows.Read 8 Oct 2026 · meshdesk.app
- Messaging channels
- The site lists SMS, MMS, and RCS as supported today and says WhatsApp support is on the roadmap.Read 8 Oct 2026 · meshdesk.app
- Pricing qualification
- The listed volume tiers and rates are indicative and may change; carrier and messaging fees can also apply to some add-ons.Read 8 Oct 2026 · meshdesk.app
- Security and reliability
- The site states its infrastructure is SOC 2 Type II compliant, encrypts data at rest and in transit, and has a 99.9% uptime SLA.Read 8 Oct 2026 · meshdesk.app
- Shared inbox
- Multiple agents can view and respond to conversations from one business number, with assignments and status indicators.Read 8 Oct 2026 · meshdesk.app
- Support and onboarding
- MeshDesk is onboarding telecom partners through an early access program that includes a discovery call and priority onboarding support.Read 8 Oct 2026 · meshdesk.app
Plans and prices
Additional users $5 a month per 10-user pack Adds users beyond the 10 included per DID Read 8 Oct 2026 · meshdesk.app
Core Service (50+ active DIDs) $7 a month per active DID, monthly 50+ active DIDs · up to 10 users per DID · no per-message platform fee Read 8 Oct 2026 · meshdesk.app
Core Service (11–50 active DIDs) $9 a month per active DID, monthly 11–50 active DIDs · up to 10 users per DID · no per-message platform fee Read 8 Oct 2026 · meshdesk.app
Core Service (1–10 active DIDs) $15 a month per active DID, monthly 1–10 active DIDs · up to 10 users per DID · no per-message platform fee Read 8 Oct 2026 · meshdesk.app
RCS messaging $15 a month per DID Rich messaging and verified branding · carrier and registration fees may apply Read 8 Oct 2026 · meshdesk.app
WhatsApp Business $15 a month per WhatsApp number Meta Business verification may be required · WhatsApp usage fees may apply Read 8 Oct 2026 · meshdesk.app
AI Agent $20 a month monthly Shared across multiple groups and inboxes Read 8 Oct 2026 · meshdesk.app
Campaign messaging $25 a month per DID Marketing and bulk outbound · carrier and messaging fees may apply Read 8 Oct 2026 · meshdesk.app
Partner branding $299 a month monthly Partner logo · brand colors · custom login, web app, and desktop app branding Read 8 Oct 2026 · meshdesk.app
Mobile white label $1,500, paid once $1,500 one-time deployment + $499 / month iOS and Android app branding · app store listing management · ongoing store maintenance Read 8 Oct 2026 · meshdesk.app
Where Specifiction places it
- Business Texting Software#21 of 277.5
