Hi Auto vs Solink Drive-Thru AI
Hi Auto
hi.autoSolink Drive-Thru AI
solink.comSide by side
| Figure | Hi Auto | Solink Drive-Thru AI |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 0 | 0 |
| Spec score · Restaurant Drive-Thru Software | 7.1 (#14) | 7.3 (#12) |
| Founded | 2019 | 2010 |
| Integrations | Hi Auto says it integrates with HME, PAR, and Xenial for audio and POS. | Solink lists more than 375 business-tool integrations, including POS, access control, labour, and drive-thru timers; its listed timer integrations include Acrelec Qtimer. |
| Pricing | The opened official pages provide no plan prices; the site invites prospective customers to book a consultation. | The pricing page opened redirected to a pricing review page and displayed no plan prices; the product page directs prospective customers to request a demo. |
| Product | Hi Auto is an AI order-taking system built specifically for QSR drive-thrus. | Solink Drive-Thru AI uses existing cameras to track vehicles across the drive-thru journey and flag drive-offs, pull-forwards, and service delays. |
| Security | The product page describes multi-layered protection, strict controls, third-party audits and certifications, and customizable privacy features, without naming specific certifications there. | Solink says cloud data is encrypted in transit and at rest, user accounts support MFA and SSO, and recording appliances operate behind customer-managed firewalls without required inbound ports. |
| Support | Hi Auto says it provides 24/7 remote system management and support by phone, text, or email. | Solink says technical support by phone and live chat is available 24/7 and that it provides onboarding and ongoing support to every site. |
In their own words
Hi Auto
Hi Auto is an AI order taker for drive-thru operations at high-volume quick-service restaurants. It handles substitutions and add-ons, supports English and Spanish orders, and lets brands configure voice persona, scripts, upsells, and regional settings. When the system lacks confidence or cannot fully understand an order, trained human agents can provide input. Hi Auto says it achieves 93% order completion and 96% accuracy across about 1,000 stores.
It integrates with HME, PAR, and Xenial for audio and point-of-sale functions, and with digital confirmation boards and kitchen display systems. Deployment requires a POS system, drive-thru audio, and reliable internet; the estimated rollout from pilot to scale is 90–120 days, depending on chain size and complexity. Installation uses an audio box to connect existing headsets and POS, takes about three hours, and is remotely supported. Hi Auto says it serves more than 200 franchisees across three continents and focuses exclusively on drive-thru use cases. Pricing is on request, and the site offers a free consultation. Support is available 24/7/365.
Solink Drive-Thru AI
Solink Drive-Thru AI gives quick-service restaurants real-time monitoring across the drive-thru using existing cameras. Configurable detection zones can follow vehicles from lane entry and queueing through the menu board, service windows, and pull-forward. It measures time from order to handoff, flags drive-offs and pull-forwards, and can help identify a station or employee slowing service. Queue depth and arrival patterns by daypart can inform staffing, while video can help teams review greetings, employee placement, and distracted staff. Solink says the system works with single-lane and merge-lane layouts without structural changes or in-ground sensors. Its web-based Service Display Monitor pairs live lane video with real-time data. Solink lists more than 375 integrations, including POS, drive-thru timers, and labour data, and offers a simplified mobile version for iOS and Android. Its AI agents can correlate video with business data and flag events for human oversight or act autonomously. Pricing is available on request.