HiDoctor vs Tebra
HiDoctor
hidoctor.com.brTebra
tebra.comSide by side
| Figure | HiDoctor | Tebra |
|---|---|---|
| Price from | 98 BRL/mo | $49/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 20 |
| Spec score · Medical Appointment Scheduling Software | 8.9 (#4) | 8.1 (#12) |
| Documentation | The public help center contains installation, migration, backup, synchronization, agenda, AI and mobile-use tutorials. | The Help Center is organized into Platform, Clinical, Billing, Engage, Telehealth and Practice Growth sections and links to training, release notes and user guides. |
| Integrations | The plans list WhatsApp integration and appointment confirmations by WhatsApp or SMS, while the history page describes online booking synchronized with the HiDoctor calendar. | Built-in connectivity covers e-prescribing networks, PDMP, labs, payer eligibility and claims, payment processing, GoodRx and RPA data migration. |
| Rating on GetApp | 0.0 out of 5 from 0 reviews | 3.9 out of 5 from 1,382 reviews |
| Rating on Software Advice | No rating; 0 reviews | 3.9 out of 5 from 1,384 reviews |
| Support | The pricing page lists technical support and continuous training on demand; technical support hours are weekdays 7:30–21:30 and Saturdays 8:00–20:00. | Tebra offers a 24/7 virtual assistant and lists Customer Care phone hours as Monday through Friday, 5 AM to 4 PM Pacific Time. |
| What it does | HiDoctor is an electronic health-record and medical-practice management platform combining clinical, scheduling, financial, communication and administrative workflows. | Tebra is a cloud platform combining EHR, billing, scheduling, patient engagement, telehealth, marketing and AI tools for independent practices. |
Plans
HiDoctor
- HiDoctor Online98 BRL a month
- HiDoctor Multiplataforma110 BRL a month
- HiDoctor Multiplatform110 BRL a month
Tebra
- Patient Experience + Marketing — Non-physician$49 a month
- EHR Starter — Non-physician$99 a month
- Patient Experience + Marketing — Physician$99 a month
- EHR Starter — Physician$199 a month
- Practice Essentials — Non-Physician, low volume$199 a month
- Practice Essentials — Therapist$225 a month
- Practice Essentials — Therapist, standard$225 a month
- Practice Automation — Non-Physician, low volume$249 a month
- Practice Automation — Therapist$299 a month
- Practice Automation — Therapist, standard$299 a month
In their own words
HiDoctor
HiDoctor is a medical practice platform for electronic records, appointments, and clinic operations, with access across Android, iOS, macOS, web, and Windows. Its plans include a complete electronic medical record, scheduling, financial management, administrative charts, and waiting-list management. Clinical tools include digital prescriptions, telemedicine, custom forms, and modules for specialties such as pediatrics, ophthalmology, obstetrics and gynecology, and otolaryngology. The platform lists WhatsApp integration and appointment confirmations by WhatsApp or SMS; online bookings can synchronize with the HiDoctor calendar. HiDoctor LIVE provides consultation transcription, structured anamnesis, and a clinical assistant, with 20 AI credits each month; additional credit packages start at R$ 90/month. Desktop data is stored locally, while the mobile app keeps encrypted records for offline viewing and notes, syncing changes when internet access returns. Listed plans include 1,200 MB of online storage. HiDoctor says records are stored locally with a Centralx server copy for synchronization and that it is prepared for Brazil’s LGPD. Online costs R$98,00 per month; Multiplataforma costs R$110,00 per month promotional, then R$209,00 monthly under current conditions.
Tebra
Tebra combines electronic health records, billing, scheduling, marketing, and patient communication for independent healthcare practices. Its EHR includes charting, scheduling, electronic prescribing, electronic labs, and telehealth. Billing tools handle claims, eligibility checks, denial management, payment posting, and patient billing. Patient Experience features can include online scheduling, reminders by text, email, or phone, digital intake forms, secure messaging, and a patient portal. Tebra also offers AI tools for clinical notes, patient calls, billing claim review, and drafting responses to patient reviews. The cloud-based service has a web platform, a desktop Practice Management application, and a mobile app listed for iPhone and iPad; its platform list also includes Android, Windows, and API access. Telehealth is not supported in the mobile app, though users can join video appointments through a mobile browser. Tebra describes integrations for labs, imaging centers, e-prescribing networks, PDMPs, insurance payers, and payment processing. Listed plans are paid per provider and range from $199 a month to $799 a month.