| Price from | $350/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 9 | 0 |
| Spec score · Retail CRM Software | 9.1 (#1) | 6.9 (#23) |
| Campaigns | Its marketing platform supports audience creation, personalized customer journeys, lifecycle campaigns, and on-brand ads. | Xeno says retailers can run personalized campaigns through Facebook, Instagram, WhatsApp and email. |
| Pricing model | Composable CDP pricing is usage-based, with no monthly tracked user limits and no caps on sources, destinations, or user seats. | A Xeno guide says the company offers performance-based pricing aligned to retailer KPIs such as ROI, incremental revenue or repeat sales. |
| Product | Hightouch describes itself as an agentic marketing platform and composable customer data platform for using customer data and AI in marketing workflows. | Xeno describes itself as an AI-powered customer engagement platform purpose-built for retailers. |
| Security | Hightouch states it does not store customer data, runs queries directly on the customer’s warehouse, and transfers data to destinations without storing it. | A company post states that Xeno is ISO 27001 and SOC 2 certified. |
| Support | Composable CDP plans list dedicated expert support, and the pricing page describes dedicated Slack, a dedicated customer success manager, onboarding, and custom support SLAs. | The contact page lists [email protected] for sales queries and provides a contact form for inquiries. |
