Hili Billing vs SiteOps
Hili Billing
hiliai.comSiteOps
siteops.orgSide by side
| Figure | Hili Billing | SiteOps |
|---|---|---|
| Price from | $29/mo | $25/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 8 |
| Spec score · Property Maintenance Management Software | 8.7 (#5) | 8.5 (#8) |
| Documentation | Hili publishes maintenance guides and product FAQs; the public pages reviewed do not provide API reference documentation. | Public documentation consists mainly of product articles describing request workflows, statuses, API behavior and buyer guidance. |
| Integrations | Paid plans include property-management and field-service integrations plus Zapier; Hili names AppFolio, Yardi, and Buildium as examples of connected property systems. | The privacy policy names Google sign-in, Stripe billing, AWS services, S3 photo storage, SES email and GA4 analytics. |
| Licence | The public pages reviewed do not state an open-source licence. | The reviewed pages do not state an open-source licence or provide source-code licensing terms. |
| Security | Hili says data is encrypted in transit and at rest, workspace records are isolated, and key changes are recorded as events. | SiteOps says it uses reasonable technical and organizational safeguards and notes that no internet service can guarantee perfect security. |
| Support | The pricing page lists priority support for Business, and Hili publishes the contact number 1 855 888 4488. | The published support contact is [email protected]. |
| What it does | Hili coordinates property maintenance from the initial request through work orders, scheduling, field updates, approvals, invoicing, and completion. | SiteOps provides property managers with tenant maintenance forms, request tracking, public status lookup and a management dashboard. |
Plans
Hili Billing
- StarterFree
- Pro$29 a month
- Business$399 a month
- EnterprisePriced on request
SiteOps
- FreeFree
- FreeFree
- Starter$25 a month
- Starter$29 a month
- Growth$67 a month
- Growth$79 a month
- Pro$169 a month
- Pro$199 a month
In their own words
Hili Billing
Hili Billing keeps estimates, owner approvals, vendor invoices, and payment approval together on a maintenance work order. Vendors post estimates and invoices, while property teams review them against the work performed. Owners can approve or decline through a private link without an account or login. The system records who posted or changed billing information and who approved it, preserving a history that cannot be overwritten. Human review remains required: the Assistant may flag mismatches but does not approve or pay bills by default. Starter is free for light use and includes the full product, with no integrations listed. Pro costs $29 a month and adds property-management and field-service integrations plus Zapier automations. Business costs $399 a month and includes integrations, assisted onboarding, and priority support. Enterprise uses custom pricing, onboarding, and terms. Hili says the web product is invitation-only during private beta, with no free trial.
SiteOps
SiteOps is browser-based maintenance request software for property managers. Tenants submit issues through property-specific forms, while managers track the work on a dashboard and Kanban board. Forms can collect a request category, unit or room number, description, name, email, and optional photo. Managers can move requests through new, in progress, and done statuses. Requesters can look up progress with a confirmation code and unit number. When an email recipient is set in the app, new requests and status changes can trigger emails to the owner and requester. SiteOps offers a free plan covering one property and three requests per month. Paid plans are listed at $29.00 per month for Starter, $79.00 per month for Growth, and $199.00 per month for Pro; published limits differ by tier for team access, categories, properties, requests, and branding. The product runs in a browser without specialized local software and provides mobile access. Paid-plan checkout includes a 30-day trial only for users who have not already used one. Support is listed at [email protected].