HiveSuite vs SecurityTrax
HiveSuite
hivesuite.co.ukSecurityTrax
securitytrax.comSide by side
| Figure | HiveSuite | SecurityTrax |
|---|---|---|
| Price from | £34.99/mo | $0.15/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 4 |
| Spec score · Security System Installer Software | 9.1 (#1) | 7.7 (#11) |
| Integrations | HiveSuite lists Stripe for payments and QuickBooks Online and Xero for accounting synchronization. | Listed connections include monitoring providers and dealer programs, Alarm.com, QuickBooks Online, payment and financing services, SMS via Twilio, eDocs, equipment vendors, and the SecurityTrax API. |
| Intended customers | HiveSuite says it is designed for UK service businesses, including party hire companies such as bouncy castle, photo booth, hot tub, soft play, and decoration hire. | The company describes the product as built for security dealers and providers managing monitoring, installation, and service operations. |
| Purpose | HiveSuite provides party hire businesses with booking, equipment availability, delivery and collection scheduling, deposits, and invoicing tools. | SecurityTrax is an operating platform for security dealers and smart service providers, covering leads, customers, scheduling, work orders, inventory, accounting, reporting, and integrations. |
| Support | Support is offered by UK staff through email, telephone and how-to guides with video walkthroughs. | AI-guided self-service support and documentation are included, and the company offers live online training sessions. |
Plans
HiveSuite
- Solo£34.99 a month
- Small Team£89.99 a month
- Growing Team£149.99 a month
- Professional£249.99 a month
- Enterprise£499.99 a month
SecurityTrax
- Active customer storage$0.15 a month
- Customer create$3, paid once
- Operations Plus$5 a month
- Standard usage-based plan$250 a month
In their own words
HiveSuite
HiveSuite is software for party hire businesses to manage bookings, equipment availability, deposits, invoices, and delivery and collection schedules. Website enquiry forms can record party details, create customer records, and generate draft quotes. Inventory is tracked against bookings to show item availability and help avoid double bookings. HivePlanner provides a drag-and-drop calendar for scheduling deliveries and collections and assigning jobs. Customers can view booking details, approve quotes, and pay invoices through a branded portal. Stripe is included on every plan, and businesses may use their own payment methods; QuickBooks and Xero are also included and can sync accounting data. HiveCrew is available as an Android app or an installable iOS Progressive Web App with push notifications. HiveIntel answers plain-English questions about business data and presents results as charts, tables, or dashboards. Monthly plans include VAT and start at £34.99/mo for Solo, with 1 admin and 2 crew; higher tiers cost £89.99, £149.99, £249.99, or £499.99 monthly. The maker describes the service as designed for UK service businesses, including party hire companies. HiveSuite says AI submissions may go to third-party providers and advises against sharing unnecessary sensitive personal data.
SecurityTrax
SecurityTrax is an operating platform for security dealers and smart service providers managing monitoring, installation, and service operations. It covers leads, customers, scheduling, work orders, inventory, accounting, reporting, and integrations. Customer records can include credit checks, quotes, histories, equipment, messages, and parent-child relationships, with lead conversion supported. A unified calendar connects technician appointments and service work orders to customer and equipment records. SecurityTrax Intelligence lists an AI Assistant, Inline Assists, automations, AI Summaries, and address intelligence. Integrations include monitoring providers, dealer programs, Alarm.com, QuickBooks Online, payment and financing services, Twilio SMS, eDocs, equipment vendors, and the API. API access is included; most requests use SecurityTrax Tokens. The platform is described as fully mobile and lists web, Android, iOS, and API platforms. The standard plan has a 250.00 USD monthly minimum plus a one-time $250 setup fee for new signups.