HiveSuite vs ServiceMonster
HiveSuite
hivesuite.co.uk
ServiceMonster
servicemonster.comSide by side
| Figure | HiveSuite | ServiceMonster |
|---|---|---|
| Price from | £34.99/mo | $6.67/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 6 |
| Spec score · Carpet Cleaning Software | 9.0 (#3) | 7.8 (#21) |
| Integrations | HiveSuite lists Stripe for payments and QuickBooks Online and Xero for accounting synchronization. | The maker lists 20+ integrations, including Google Calendar, Zapier, QuickBooks, Stripe, Twilio, and Authorize.net. |
| Purpose | HiveSuite provides party hire businesses with booking, equipment availability, delivery and collection scheduling, deposits, and invoicing tools. | ServiceMonster is a platform for managing customers, teams, and business operations for service businesses. |
| Scheduling | HivePlanner provides a visual drag-and-drop calendar for scheduling deliveries and collections and assigning jobs to team members. | Its schedule includes location based color coding, appointment types, wait lists, and drag and drop features. |
| Support | Support is offered by UK staff through email, telephone and how-to guides with video walkthroughs. | The pricing page says plans include free phone support and free training, and describes an in house support team and 24 hour online help site. |
Plans
HiveSuite
- Solo£34.99 a month
- Small Team£89.99 a month
- Growing Team£149.99 a month
- Professional£249.99 a month
- Enterprise£499.99 a month
ServiceMonster
- Basic (annual billing)$79.99 a year
- Basic (monthly)$99.99 a month
- Grow (annual billing)$149.99 a year
- Grow (monthly)$199.99 a month
- Premier (annual billing)$229.99 a year
- Premier (monthly)$279.99 a month
In their own words
HiveSuite
HiveSuite is software for party hire businesses to manage bookings, equipment availability, deposits, invoices, and delivery and collection schedules. Website enquiry forms can record party details, create customer records, and generate draft quotes. Inventory is tracked against bookings to show item availability and help avoid double bookings. HivePlanner provides a drag-and-drop calendar for scheduling deliveries and collections and assigning jobs. Customers can view booking details, approve quotes, and pay invoices through a branded portal. Stripe is included on every plan, and businesses may use their own payment methods; QuickBooks and Xero are also included and can sync accounting data. HiveCrew is available as an Android app or an installable iOS Progressive Web App with push notifications. HiveIntel answers plain-English questions about business data and presents results as charts, tables, or dashboards. Monthly plans include VAT and start at £34.99/mo for Solo, with 1 admin and 2 crew; higher tiers cost £89.99, £149.99, £249.99, or £499.99 monthly. The maker describes the service as designed for UK service businesses, including party hire companies. HiveSuite says AI submissions may go to third-party providers and advises against sharing unnecessary sensitive personal data.
ServiceMonster
ServiceMonster manages customers, teams, scheduling, sales, and operations for service businesses such as carpet cleaning, pressure washing, and window cleaning. Scheduling includes location-based color coding, appointment types, wait lists, and drag-and-drop controls. Sales tools cover estimates, invoicing, payments, contracts, automated billing, and recurring appointments. Marketing provides automated email and direct-mail campaigns, lead tracking, reporting, and dashboards. Android and iOS apps are described as supporting full team functionality. The service lists more than 20 integrations, including Google Calendar, Zapier, QuickBooks, Stripe, Twilio, and Authorize.net, plus an open API with documentation. Plans include phone support, training, and a 24-hour online help site. Pricing starts at $79.99/mo (annual), with a 14-day trial that requires no credit card. There is no free plan; annual subscriptions require an annual commitment.