HiveSuite vs Smart Service
HiveSuite
hivesuite.co.uk
Smart Service
smartservice.comSide by side
| Figure | HiveSuite | Smart Service |
|---|---|---|
| Price from | £34.99/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 4 |
| Spec score · Security System Installer Software | 9.1 (#1) | 8.3 (#6) |
| Spec score · Pressure Washing Software | 9.1 (#3) | 8.3 (#15) |
| Spec score · Carpet Cleaning Software | 9.0 (#3) | 8.3 (#10) |
| API and extensibility | The terms refer to a related API and prohibit automated extraction except through officially provided APIs and export features, but no public API documentation or SDK was found on the reviewed pages. | The company offers custom API configurations and custom development services, but the public site does not expose a self-service API reference or SDK download. |
| Customer portal | The branded portal lets customers view jobs, approve quotes, pay invoices, message staff, upload files and access shared documents. | Yes |
| Integrations | HiveSuite lists Stripe for payments and QuickBooks Online and Xero for accounting synchronization. | Listed integrations include QuickBooks, ChatGPT, Claude and custom connections to systems such as Sage. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews. | 4.3 out of 5 from 269 reviews |
| What it does | HiveSuite is a cloud business-management platform for UK contractors, trades and mobile service companies covering CRM, scheduling, quotes, invoices, finance, inventory, teams, compliance, portals, forms, reporting, SMS and integrations. | Smart Service is field-service management software for trades that combines scheduling, dispatch, work orders, customer records, invoicing and QuickBooks synchronization. |
Plans
HiveSuite
- Solo£34.99 a month
- Small Team£89.99 a month
- Growing Team£149.99 a month
- Professional£249.99 a month
- Enterprise£499.99 a month
Smart Service
- Standard SubscriptionPrice not published
- Enterprise SubscriptionPrice not published
- Purchase OptionPrice not published
- Standard Subscription (Cloud or Desktop)$129.99 a month
In their own words
HiveSuite
HiveSuite is software for party hire businesses to manage bookings, equipment availability, deposits, invoices, and delivery and collection schedules. Website enquiry forms can record party details, create customer records, and generate draft quotes. Inventory is tracked against bookings to show item availability and help avoid double bookings. HivePlanner provides a drag-and-drop calendar for scheduling deliveries and collections and assigning jobs. Customers can view booking details, approve quotes, and pay invoices through a branded portal. Stripe is included on every plan, and businesses may use their own payment methods; QuickBooks and Xero are also included and can sync accounting data. HiveCrew is available as an Android app or an installable iOS Progressive Web App with push notifications. HiveIntel answers plain-English questions about business data and presents results as charts, tables, or dashboards. Monthly plans include VAT and start at £34.99/mo for Solo, with 1 admin and 2 crew; higher tiers cost £89.99, £149.99, £249.99, or £499.99 monthly. The maker describes the service as designed for UK service businesses, including party hire companies. HiveSuite says AI submissions may go to third-party providers and advises against sharing unnecessary sensitive personal data.
Smart Service
Smart Service has no write-up on Specifiction yet; its figures are above.