HOA Hub vs Neighborhood.online
HOA Hub
hoahub.appNeighborhood.online
neighborhood.onlineSide by side
| Figure | HOA Hub | Neighborhood.online |
|---|---|---|
| Price from | $35/mo | Free |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Homeowners Association Management Software | 7.7 (#9) | 7.5 (#13) |
| Audience | The product is built for self-managed HOAs as well as condo, townhome and single-family communities. | The site describes the product as built for homeowners associations and self-managed communities. |
| Headquarters | Minnesota, United States | Portland, Oregon, USA |
| Payments | Online card and ACH payments are handled by Stripe, and the pricing page lists card payments at 3.9% + $0.30 and ACH at 0.8%, $5 max. | A payments page describes credit card, debit card, and bank transfer options, recurring monthly, quarterly, or annual payment plans, payment history, and reminders. |
| Purpose | HOA Hub gives volunteer boards one place to manage finances, documents, requests and communications. | Neighborhood.online provides websites and community tools for homeowners associations. |
| Security | The pricing page lists security and audit logs as included, and the accounting feature page describes a timestamped, attributed audit trail on every entry. | The privacy policy says registration information is password-protected, stored on secure servers with least-privilege access and FIPS 140-2 validated multifactor authentication, and encrypted in transit. |
| Support | The maker offers phone support Monday through Friday, 9am to 5pm CT, email support and a searchable self-service help center. | The contact page says the team aims to respond within one business day and lists a Portland, Oregon mailing address and phone number. |
Plans
In their own words
Neighborhood.online
Neighborhood.online provides websites and community tools for homeowners associations and self-managed communities. HOAs can build a site through self-service setup without a developer; the site says setup can take minutes. Tailored designs are described as working across devices. Pages can include neighborhood details, galleries, local resources, FAQs, buyer and realtor information, board meeting details, document libraries, dues information, news and contact forms.
The free plan provides a marketing website at the Neighborhood.online domain, and some pages may show ads. A payments page describes card and bank transfer options, recurring monthly, quarterly or annual plans, payment history and reminders. However, the pricing page says the neighbor communication and HOA management suite remains under development. The service is web-based and offers a free plan and trial. Its maker is PortlandLabs, identified in Portland, Oregon. The reseller program describes co-branded partner integration and centralized tools for content changes.