Neighborhood.online

Overview

A self-service setup is intended to let an HOA create a site without a developer, and the maker says the process can take minutes. Tailored designs are described as working across devices, making the service a practical way to get community information online without commissioning a custom site. The free offering is explicitly a marketing website, though: it lives on the Neighborhood.online domain and may carry ads on some pages.

The content options cover neighborhood information, galleries, local resources, FAQs, buyer and realtor resources, board meeting information, document libraries, dues information, news, and contact forms. That breadth can make a single site useful to residents and prospective buyers alike. It does not make the service a finished HOA operations platform: the neighbor communication and management suite is still under development.

Key features

Information for residents and buyers

HOAs can assemble common reference material, meeting details, documents, dues information, and contact forms alongside news and neighborhood resources. This is a good fit when the board's immediate problem is keeping community information in one public place. Associations that need a complete set of administrative workflows should not infer that from the website features.

Payments and administration

The payments offering describes credit card, debit card, and bank transfer options, recurring monthly, quarterly, or annual plans, payment history, and reminders. Dues collection, violation tracking, architectural requests, and online voting are also identified as capabilities. These are relevant HOA tasks, but the broader management suite's under-development status means boards should not treat the product as a completed replacement for their current management tools.

Partner integration and security

For resellers, the platform describes co-branded integration into a partner's technology stack and centralized content-change tools. Its privacy policy says registration information is password-protected, held on secure servers with least-privilege access and FIPS 140-2 validated multifactor authentication, and encrypted in transit. It also says access reviews follow the company's ISO 27001:2013, SOC 2 Type 2, and HIPAA/HITECH controls. Those statements concern the marketing site's privacy policy, which explicitly excludes HOA websites generated and hosted by Neighborhood.online, so they should not be read as a security description of those sites.

Pricing

Free (with Ads): free. This plan includes a hosted marketing website on the Neighborhood.online domain, with ads on some pages. It removes the initial cost barrier for an association that mainly needs to publish information, but the shared domain and possible advertising are meaningful compromises for boards seeking a more independent or ad-free presentation.

A free trial is offered, but no trial length or separate paid-plan price is given. That makes the free plan the clear priced option; boards needing more than a marketing site should confirm the management suite's readiness and commercial terms before relying on it.

Platforms

Neighborhood.online runs on the web. The responsive designs are intended to work across devices, but the platform offering is web rather than separately identified mobile apps.

Who it's for

It suits self-managed communities and HOA boards that want to publish neighborhood resources, meetings, documents, dues information, and news without hiring a developer. It is less suitable as the sole choice for a board that needs a mature, all-in-one management suite today, or for one unwilling to use a Neighborhood.online domain or risk ads on some pages.

Pros and cons

• Pros: The no-cost marketing site gives an HOA a broad set of community-content options without a developer-led build.
• Pros: Payments are described with multiple payment methods, recurring schedules, history, and reminders, while additional HOA tasks such as voting and violation tracking are identified.
• Cons: The free site's Neighborhood.online domain and possible ads may undermine an association's preference for an independent, polished web presence.
• Cons: The neighbor communication and management suite remains under development, limiting confidence for boards seeking a complete operating platform now.
• Cons: The privacy policy excludes generated and hosted HOA websites, so its stated controls should not be assumed to cover those sites.

Alternatives

For a broader HOA software search, start with Homeowners Association Management Software.

Consider HOA Simplify if a paid option with Android, iOS, and web access is preferable; its Basics plan covers 25 units, while Community is 79.00 USD per month with up to 50 units and basic accounting and billing.

SMPLR HOA is another paid, cross-platform option, with a Community plan at 25.00 USD per month billed annually at the 25-home minimum, or $32/month billed monthly; the per-home rate slides from $1.00 to $0.50 as community size changes.

Choose HOA-I if you want a paid Android, iOS, and web alternative with a Small HOA plan at 110.00 USD per month or a Medium HOA plan at 150.00 USD per month.

Perfect HOA offers Android, iOS, and web access and a 0-25 units plan at 49.00 USD per month billed yearly, making it an option to compare if a paid plan sized to a small community is the priority.

RunHOA may suit associations seeking fixed annual pricing across unlimited units and users: its web, iOS, Android, and macOS offering costs 399.00 USD per year and includes a 30-day free trial.

TownSq is a paid web and mobile option; its Pro plan costs 90.00 USD per month for up to 300 units and one community, with a 30-day trial for a one-year term that auto-renews annually.

Village is a free web alternative whose Free plan is described as including every feature, with no seat limits and no credit card required.

NeighborhoodHQ is another cross-platform option with a free plan, though pricing is custom pricing and requires contacting the company for a fit.

Verdict

Neighborhood.online is a sensible choice for an HOA that needs a no-cost, public-facing home for community information and can accept a Neighborhood.online domain and possible ads. Its described payment and administrative capabilities add promise, but the main reason to look elsewhere is the unfinished management suite; boards that need a dependable, complete HOA operating platform should compare established paid alternatives before committing.