Hop vs Propertyware
Hop
hopsoftware.comPropertyware
propertyware.comSide by side
| Figure | Hop | Propertyware |
|---|---|---|
| Price from | £99/mo | $1/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 2 | 8 |
| Spec score · Property Management Software | 7.5 (#169) | 9.2 (#7) |
| Property accounting | Yes | Yes |
| Free plan | No | No |
| Maintenance management | Yes | Yes |
| Mobile app | The optional branded guest app supports direct bookings, food and drink orders, payments, check-in and check-out, and table bookings; the maker says it works on iOS and Android. | The Propertyware maintenance app is available for iOS and Android and supports inspections, work orders, project management, invoicing, and billing. |
| Mobile app coverage | web only | ios and android |
| Product | Hop is a cloud-based hospitality property management system for managing bookings, guests, rates, and property operations. | Propertyware is a cloud-based property management software solution for residential property managers, with a focus on single-family property management companies. |
| Support | Hop advertises live chat, phone, and email support seven days a week, while the Hop Inclusive plan lists dedicated in-house support 364 days a year. | Customer support is available by ticket or phone Monday through Friday, 7:30 a.m. to 7:00 p.m. Central Time, excluding holidays. |
Plans
Propertyware
- Basic$1 a month
- Plus$1.50 a month
- Premium$2 a month
- Enterprise/API add-on$1 a month
- Maintenance Contact Center$1.10 a month
- Leasing Contact Center$2.85 a month
- AssetProtect$12 a month
- Professional Websites$99 a month
In their own words
Propertyware
Propertyware is cloud-based property management software for residential property managers, with a focus on single-family property management companies. It covers online rent collection, tenant portals, maintenance management, property accounting, and lease management. Tenant and owner portals provide 24/7 access for communication, rent payments, and maintenance requests. Accounting includes portfolio-level tools, cash or accrual options, bank reconciliations, budgets, and custom financial reports. Custom workflows, automatic processes, and reports are also supported. The maintenance app is available for iOS and Android and supports inspections, work orders, project management, invoicing, and billing. An open API enables two-way data exchange; the maker describes connections to Property Meld, zInspector, HubSpot, and Renter Inc. Support is available by ticket or phone Monday through Friday, 7:30 a.m. to 7:00 p.m. Central Time, excluding holidays. Each customer is paired with an Implementation Consultant, and onboarding takes approximately 45 business days. Basic costs $1 a month, billed per unit, per month, with a $250 monthly minimum and an implementation fee of 2X the monthly subscription price.