HopToDesk vs RDS Remote Support
HopToDesk
hoptodesk.comRDS Remote Support
rds-tools.comSide by side
| Figure | HopToDesk | RDS Remote Support |
|---|---|---|
| Price from | $13.25/mo | $8/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 8 | 3 |
| Spec score · Remote desktop software | 9.4 (#2) | 8.3 (#53) |
| Access mode | both | both |
| File transfer | Yes | Yes |
| Free plan | Yes | No |
| Mobile apps | Yes | No |
| Session recording | Sessions can be recorded and reviewed in a searchable recording library. | Yes |
| Supported platforms | Windows, macOS, Linux, Android, iOS, Chrome OS, FreeBSD, and Raspberry Pi. | Windows,macOS |
| Trial terms | Users can try the Dashboard with 3 devices without a credit card. | The pricing page offers a fully featured 14-day trial; the download page says Remote Support trials are limited to five support agents and require no credit card. |
Plans
HopToDesk
- FreeFree
- Pro$29 a month
- Business$99 a month
- Enterprise & MSPPriced on request
- Pro Monthly$15 a month
- Business Monthly$49 a month
- Pro Yearly$159 a year
- Business Yearly$529 a year
RDS Remote Support
- Starter$8 a month
- Business$30 a month
- Corporate$50 a month
In their own words
HopToDesk
HopToDesk is remote-access software for connecting to and managing devices. It supports Windows, macOS, Linux, Android, iOS, Raspberry Pi, FreeBSD, ChromeOS, and browser access, with file transfer and session recording. Screen sharing, chats, file transfers, and other traffic are end-to-end encrypted. The Dashboard brings together monitoring, device management, reports, commands, teams, custom clients, and a help desk for customer tickets. Team tools include roles, invites, SSO, sub-accounts, and white-label clients; integrations include webhooks, ServiceNow, Jira, TeamViewer, AnyDesk, and deployment tools. It can run without installation or be set up as a private network on your infrastructure. The free plan supports 2 users, 3 devices, and 50 help desk tickets per month, with no time limit for personal or business use. Pro is $29 a month for 120 devices, and Business is $99 a month for 500 devices. The site also lists other plan prices, including yearly options, and an Enterprise & MSP plan with pricing by quote.
RDS Remote Support
RDS Remote Support has no write-up on Specifiction yet; its figures are above.