Hornbill IT Asset Management vs iTop
Hornbill IT Asset Management
hornbill.com
iTop
itophub.ioSide by side
| Figure | Hornbill IT Asset Management | iTop |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 4 |
| Spec score · IT Change Management Software | 8.0 (#18) | 8.7 (#9) |
| Spec score · IT Service Catalog Software | 8.0 (#13) | 8.8 (#6) |
| Spec score · IT Knowledge Base Software | 7.9 (#38) | 8.7 (#14) |
| Deployment | cloud | The offer page lists both SaaS and on-premise availability for subscriptions. |
| Integrations | Hornbill describes hundreds of codeless integrations and lists Microsoft Intune as an endpoint management integration example. | The extension marketplace lists integrations for vSphere, DHCP, DNS, OpenID Connect, Power BI, SAML, email-to-ticket and other systems. |
| Purpose | Hornbill IT asset management tracks and manages hardware, software, cloud, and on-premise assets across their lifecycle. | iTop is an open-source ITSM and CMDB solution for managing configuration items and their relationships, requests, incidents, problems, changes, and service catalogs. |
| Support | The Essential Success Plan is included in the subscription and provides 24×7 online assistance for critical service availability issues, community forums, knowledge resources, APIs, and up to three named contacts. | Combodo says expert support is included in paid subscriptions, and its support team consists of Combodo engineers based in France. |
Plans
Hornbill IT Asset Management
- Hornbill IT Asset ManagementPriced on request
In their own words
Hornbill IT Asset Management
Hornbill IT Asset Management tracks hardware, software, cloud, and on-premise assets through their lifecycle. Automated discovery can identify cloud and on-premise hardware and software. License views show licenses owned and in use, helping teams manage spend and respond to vendor audits; the product also tracks capital and operating costs, including support costs. Drag-and-drop or codeless workflows can automate IT asset processes such as application provisioning and patch deployment. Hornbill says a shared data model supports information sharing between IT asset management, operations, service management, and security teams. It describes hundreds of codeless integrations, including Microsoft Intune as an endpoint management example. Deployment is cloud-based, and personalized pricing is available on request. The included Essential Success Plan provides 24×7 online help for critical service availability issues, as well as community forums, knowledge resources, APIs, and up to three named contacts. Paid Premier and Custom Concierge support plans are also available. Hornbill states that its data centers hold SOC 2 Type II and SOC 3 Type II certifications.