Hostaway vs Profitroom
Hostaway
hostaway.com
Profitroom
profitroom.comSide by side
| Figure | Hostaway | Profitroom |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 0 |
| Spec score · Booking Engine | 7.7 (#5) | 7.2 (#9) |
| Channel management | The channel manager connects listings to Airbnb, Vrbo, Booking.com, Google, and other booking channels, with calendar and listing synchronization. | Its Channel Manager synchronizes availability, prices and restrictions across connected channels. |
| Founded | 2015 | 2008 |
| Integrations | Hostaway's Marketplace page says it offers 200+ partner-built integrations across OTAs, AI solutions, guest management tools, and other categories. | Profitroom says it has hundreds of integration partners, including PMS providers, and certified connections to major OTAs. |
| Pricing availability | The public pricing page opened without readable pricing text; Hostaway's site directs visitors to get pricing. | The official pages reviewed invite hotels to book a demo and do not state a software price. |
| Product | Hostaway describes itself as an all-in-one vacation rental platform for property managers, with tools for marketing, sales, communication, operations, reporting, and accounting. | Profitroom describes its offering as a connected hospitality platform for driving direct revenue, improving efficiency, and supporting long-term growth. |
| Support | Hostaway advertises 24/7 phone support and a Help Center for customer questions and troubleshooting. | Profitroom describes technical support, onboarding and dedicated Customer Success support for hotels. |
In their own words
Hostaway
Hostaway is a vacation-rental property management system and channel manager for growing property managers. It distributes listings across Airbnb, Vrbo, Booking.com, and Google, while a multi-calendar, unified inbox, task management, payments, reporting, and accounting tools support daily operations. The inbox combines messages from those booking channels with email, SMS, and WhatsApp. Templates, automated messaging, and AI Replies can draft answers to common questions and send responses on a user’s behalf. Other listed features include dynamic pricing, a direct booking engine, guest and owner portals, automated reviews, and maintenance management. Hostaway says it offers more than 300 integrations and an Open API for custom connections. Its iOS and Android apps manage calendars, inboxes, reservations, and tasks; web and API access are also listed. Current iOS app updates require iOS 16.4 or later, and Huawei devices are not fully supported. Hostaway advertises 24/7 phone support and a Help Center. Public pricing directs visitors to request pricing.
Profitroom
Profitroom is a direct-booking SaaS platform for hotels, combining booking, marketing, distribution and website tools. Booking Engine 360 lets guests reserve rooms, packages, experiences, extras, loyalty benefits and vouchers during the booking journey. It can send automated reminders when a guest starts but does not complete a booking. The Channel Manager synchronizes availability, prices and restrictions across connected channels, with real-time updates. The platform also includes CRM and marketing automation for personalized guest communications and loyalty. Booking Engine integrations include Trybe, FareHarbor and ResDiary for activities and restaurant reservations; Profitroom says more than 1,000 integrations with property management systems and hospitality technologies are possible. The booking experience is designed for smartphones, tablets and desktops. Profitroom states that its online payment gateways have PCI-DSS Level 1 certification and 99.9% uptime. The Booking Engine is aimed at independent hotels, boutique properties, resorts and hotel groups. Profitroom lists Android, iOS, web and API access. Pricing is available on request.