Hostaway vs RMS Cloud
Hostaway
hostaway.com
RMS Cloud
rmscloud.comSide by side
| Figure | Hostaway | RMS Cloud |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 10 |
| Spec score · Booking Engine | 7.7 (#5) | 7.8 (#4) |
| Spec score · Hospitality Property Management | 7.8 (#9) | 7.7 (#10) |
| Spec score · Property Management Software | 7.9 (#109) | 7.9 (#114) |
| API | Hostaway says its Open API can be used to customize the platform and connect it with other systems. | RMS offers an open API ecosystem with real-time two-way exchange across inventory, rates, booking engines, POS and CRM systems. |
| Channel management | The channel manager connects listings to Airbnb, Vrbo, Booking.com, Google, and other booking channels, with calendar and listing synchronization. | The system connects properties to major online travel agencies through channel-management integrations. |
| Founded | 2015 | LinkedIn lists RMS as founded in 1983. |
| Integrations | Hostaway's Marketplace page says it offers 200+ partner-built integrations across OTAs, AI solutions, guest management tools, and other categories. | The help centre lists integrations for door locks, OTAs, POS, housekeeping, revenue management, loyalty, kiosks and property automation. |
| Product | Hostaway describes itself as an all-in-one vacation rental platform for property managers, with tools for marketing, sales, communication, operations, reporting, and accounting. | RMS is a cloud-native property management platform for hotels, motels, holiday parks, campgrounds and serviced apartments. |
| Support | Hostaway advertises 24/7 phone support and a Help Center for customer questions and troubleshooting. | RMS offers round-the-clock phone support in the customer's region and an online help center. |
Plans
RMS Cloud
- AcceleratePriced on request
- ElevatePriced on request
- Accelerate (hotels)Priced on request
- Accelerate (motels)Priced on request
- Accelerate (parks and campgrounds)Priced on request
- Accelerate (serviced apartments and lettings)Priced on request
- Elevate (hotels)Priced on request
- Elevate (motels)Priced on request
- Elevate (parks and campgrounds)Priced on request
- Elevate (serviced apartments and lettings)Priced on request
In their own words
Hostaway
Hostaway is a vacation-rental property management system and channel manager for growing property managers. It distributes listings across Airbnb, Vrbo, Booking.com, and Google, while a multi-calendar, unified inbox, task management, payments, reporting, and accounting tools support daily operations. The inbox combines messages from those booking channels with email, SMS, and WhatsApp. Templates, automated messaging, and AI Replies can draft answers to common questions and send responses on a user’s behalf. Other listed features include dynamic pricing, a direct booking engine, guest and owner portals, automated reviews, and maintenance management. Hostaway says it offers more than 300 integrations and an Open API for custom connections. Its iOS and Android apps manage calendars, inboxes, reservations, and tasks; web and API access are also listed. Current iOS app updates require iOS 16.4 or later, and Huawei devices are not fully supported. Hostaway advertises 24/7 phone support and a Help Center. Public pricing directs visitors to request pricing.
RMS Cloud
RMS Cloud is a cloud-native property management platform for hotels, motels, holiday parks, campgrounds, and serviced apartments. It brings property management together with reservations, front desk operations, financials, housekeeping, and maintenance. Its booking and revenue tools cover OTA distribution, direct bookings, upsells, reservation management, and yield optimization; guests can book, manage, and pay online. Reporting ranges from quick performance snapshots to accounting and operations views. The open API supports real-time, two-way exchange for inventory, rates, booking engines, POS, and CRM systems, and the maker lists more than 100 technology partners. RMS advertises 530+ API endpoints, a developer sandbox, documentation, and dedicated API support. Accelerate includes accounting and financials, batch invoicing and statements, reporting and analytics, housekeeping, and maintenance. Elevate adds multi-site and enterprise management and API access; owner and trust accounting is an optional add-on. RMS Cloud is paid, has no free plan, and provides plan pricing by quote. The maker is based in Keilor Park, Victoria, Australia, and says it has supported hospitality operators globally since 1983.