Hostaway vs RoomKeyPMS Booking Engine
Hostaway
hostaway.comRoomKeyPMS Booking Engine
roomkeypms.comSide by side
| Figure | Hostaway | RoomKeyPMS Booking Engine |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 0 | 1 |
| Spec score · Booking Engine | 7.7 (#5) | 6.8 (#11) |
| API | Hostaway says its Open API can be used to customize the platform and connect it with other systems. | RoomKeyPMS says development teams can use its API to connect web-based systems to the PMS. |
| Integrations | Hostaway's Marketplace page says it offers 200+ partner-built integrations across OTAs, AI solutions, guest management tools, and other categories. | RoomKeyPMS lists integrations including Booking.com, Expedia, Guestfolio, Duetto, IDeaS RMS, SiteMinder, SynXis, TravelClick/iHotelier, and Vertical Booking. |
| Product | Hostaway describes itself as an all-in-one vacation rental platform for property managers, with tools for marketing, sales, communication, operations, reporting, and accounting. | eRes is an integrated booking engine that lets hotel guests book directly online through the hotel's website. |
| Support | Hostaway advertises 24/7 phone support and a Help Center for customer questions and troubleshooting. | The pricing page lists email and phone support, 24/7 emergency phone support, and a knowledge base available 24/7. |
Plans
In their own words
Hostaway
Hostaway is a vacation-rental property management system and channel manager for growing property managers. It distributes listings across Airbnb, Vrbo, Booking.com, and Google, while a multi-calendar, unified inbox, task management, payments, reporting, and accounting tools support daily operations. The inbox combines messages from those booking channels with email, SMS, and WhatsApp. Templates, automated messaging, and AI Replies can draft answers to common questions and send responses on a user’s behalf. Other listed features include dynamic pricing, a direct booking engine, guest and owner portals, automated reviews, and maintenance management. Hostaway says it offers more than 300 integrations and an Open API for custom connections. Its iOS and Android apps manage calendars, inboxes, reservations, and tasks; web and API access are also listed. Current iOS app updates require iOS 16.4 or later, and Huawei devices are not fully supported. Hostaway advertises 24/7 phone support and a Help Center. Public pricing directs visitors to request pricing.
RoomKeyPMS Booking Engine
RoomKeyPMS Booking Engine, or eRes, lets hotel guests reserve rooms online through a hotel's website. It supports daily, weekly and monthly rates, membership and corporate rates, group blocks, packages, add-ons, promotions and free-night offers. Hotels can link to eRes or add a Book Now or Reservations button, and RoomKeyPMS can apply brand colors, fonts, banners and logos during onboarding. The maker describes the engine as mobile-ready, with reservations passing instantly into the PMS. It says reservations update the PMS in real time and inventory adjusts across other channels to help avoid overbooking. Listed tools include OTA price comparison, dynamic packaging, language translation, recovery messages, alternative offers, locked deals, flexible-date calendars and layout choices. Integrations include Booking.com, Expedia, Guestfolio, Duetto, IDeaS RMS, SiteMinder, SynXis, TravelClick/iHotelier and Vertical Booking. The web product requires RoomKeyPMS; it is included in onboarding for new clients. Pricing is on request, including for purchase or customization after go-live.