HotelFriend vs RMS Cloud

HotelFriend is a paid hybrid hotel-operations platform from Berlin, Germany, available on Android, iOS and the web. The platform supports multi-property operations, so one setup can cover more than one hotel. A channel manager handles distribution, while the direct booking engine supports reservations through the hotel’s own booking presence. The housekeeping module organizes housekeeping work, and POS integration connects point-of-sale activity. HotelFriend is offered without a free plan but includes a 7-day trial. Its hybrid deployment model provides access through mobile applications and a browser. The listed combination covers core property operations, distribution, direct reservations, housekeeping, payments and connected point-of-sale workflows for hotel organizations working across one or multiple properties.

RMS Cloud is a cloud-native property management platform for hotels, motels, holiday parks, campgrounds, and serviced apartments. It brings property management together with reservations, front desk operations, financials, housekeeping, and maintenance. Its booking and revenue tools cover OTA distribution, direct bookings, upsells, reservation management, and yield optimization; guests can book, manage, and pay online. Reporting ranges from quick performance snapshots to accounting and operations views. The open API supports real-time, two-way exchange for inventory, rates, booking engines, POS, and CRM systems, and the maker lists more than 100 technology partners. RMS advertises 530+ API endpoints, a developer sandbox, documentation, and dedicated API support. Accelerate includes accounting and financials, batch invoicing and statements, reporting and analytics, housekeeping, and maintenance. Elevate adds multi-site and enterprise management and API access; owner and trust accounting is an optional add-on. RMS Cloud is paid, has no free plan, and provides plan pricing by quote. The maker is based in Keilor Park, Victoria, Australia, and says it has supported hospitality operators globally since 1983.