HP Workforce Experience Platform vs Riverbed Aternity

HP Workforce Experience Platform (WXP) is a cloud-based digital employee experience service for monitoring workplace technology and guiding IT actions. It covers PCs, Macs, collaboration tools, printers, accessories, and software, using predictive analytics, device data, and survey results. WXP can recommend actions, assist users or IT with execution, and automate issue resolution. Its Workforce Experience Score combines employee sentiment, device health, security, and application performance into a 0-to-100 score. The platform supports Windows, macOS, and Android devices from different manufacturers without requiring a VPN or deep network access. Integrations include ServiceNow, Microsoft Intune, Power BI, Power Automate, Tableau, and Microsoft Entra ID, with open APIs and connectors for incident and analytics workflows. HP lists Standard, Pro, Elite, WXP Print Standard, and WXP Print Pro plans, but no prices. HP says WXP is available at no additional cost to new and renewing HP Proactive Insights customers in the United States; some features require add-ons, services, or compatible hardware.

Riverbed Aternity brings together information from employee devices, applications, and networks to help IT teams find and address disruptions. It draws on actual employee sessions and correlates signals across those sources to identify possible root causes. Aternity Replay reconstructs interactions within SaaS applications, linking browser activity to device and network context without recording screens. The mobile experience offering supports Android, iOS, and ChromeOS, including rugged devices, kiosks, and point-of-sale systems; it includes diagnostics, IT service management integration, and proactive remediation. Riverbed IQ integrations support runbook actions such as retrieving installed software, checking device health events, reviewing Microsoft Teams calls, and running remediation. Aternity is available as SaaS or on premises; SaaS uses Amazon Web Services, with data stored in the customer-selected cloud region. The offering includes endpoint, application, and network monitoring, as well as path visualization and network performance monitoring. Riverbed identifies enterprise environments, including large and complex organizations, as its intended setting. Pricing is on request.