HP Workforce Experience Platform
workforceexperience.hp.com
What it is
HP Workforce Experience Platform (WXP) is a cloud-based digital employee experience service for monitoring workplace technology and guiding IT actions. It covers PCs, Macs, collaboration tools, printers, accessories, and software, using predictive analytics, device data, and survey results. WXP can recommend actions, assist users or IT with execution, and automate issue resolution. Its Workforce Experience Score combines employee sentiment, device health, security, and application performance into a 0-to-100 score. The platform supports Windows, macOS, and Android devices from different manufacturers without requiring a VPN or deep network access. Integrations include ServiceNow, Microsoft Intune, Power BI, Power Automate, Tableau, and Microsoft Entra ID, with open APIs and connectors for incident and analytics workflows. HP lists Standard, Pro, Elite, WXP Print Standard, and WXP Print Pro plans, but no prices. HP says WXP is available at no additional cost to new and renewing HP Proactive Insights customers in the United States; some features require add-ons, services, or compatible hardware.
Spec sheet
- Purpose
- WXP is an AI-powered digital employee experience solution intended to improve IT efficiency, reduce costs, and enhance employee experience.Read 3 Oct 2026 · workforceexperience.hp.com
- Integrations
- HP lists integrations with ServiceNow, Microsoft Intune, Microsoft Power BI, Microsoft Power Automate, Tableau, and Microsoft Entra ID.Read 3 Oct 2026 · workforceexperience.hp.com
- Support
- HP directs prospective customers to contact HP sales for complete service definitions and to contact HP about choosing a plan.Read 3 Oct 2026 · workforceexperience.hp.com
- Agent requirement
- Some HP solutions require the WXP Insights agent, which collects device and application telemetry and requires internet access.Read 3 Oct 2026 · workforceexperience.hp.com
- AI workflow
- WXP uses device data and survey results to recommend actions, assist users or IT in executing them, and automate issue resolution.Read 3 Oct 2026 · workforceexperience.hp.com
- APIs
- WXP provides open APIs for incident and analytics integrations and preconfigured connectors for ServiceNow, Power BI, and Tableau.Read 3 Oct 2026 · workforceexperience.hp.com
- Architecture
- WXP is cloud-based, works with Windows, macOS, and Android devices from different manufacturers, and does not require a VPN or deep access to customer networks.Read 3 Oct 2026 · workforceexperience.hp.com
- Availability
- HP says WXP is available at no additional cost to new and renewing HP Proactive Insights customers in the United States, while its beta program is expanding to more countries.Read 3 Oct 2026 · workforceexperience.hp.com
- Commercial use
- HP describes WXP as a commercial customer offering, with some features requiring optional add-ons, HP services, or compatible commercial hardware.Read 3 Oct 2026 · workforceexperience.hp.com
- Experience score
- The Workforce Experience Score combines employee sentiment, device health, security, and application performance into a score from 0 to 100.Read 3 Oct 2026 · workforceexperience.hp.com
- Fleet visibility
- The platform monitors PCs, Macs, collaboration tools, printers, accessories, and software using predictive analytics and actionable insights.Read 3 Oct 2026 · workforceexperience.hp.com
- Security certifications
- HP states that WXP is certified to ISO 27001, ISO 27701, ISO 27017, and SOC 2 Type 2.Read 3 Oct 2026 · workforceexperience.hp.com
Plans and prices
Elite Priced on request AI capabilities · unlimited natural language search · HP Remote Connect included Read 3 Oct 2026 · workforceexperience.hp.com
Pro Priced on request employee engagement and remediations · AI remediation and smart device refresh · limited natural language search · HP Remote Connect included Read 3 Oct 2026 · workforceexperience.hp.com
Standard Priced on request essential PC fleet visibility and control · limited analytics, experience analytics, surveys, and third-party integrations · BIOS policy remediation Read 3 Oct 2026 · workforceexperience.hp.com
WXP Print Pro Priced on request printer onboarding · asset management · analytics and reporting · advanced security settings · certificate management Read 3 Oct 2026 · workforceexperience.hp.com
WXP Print Standard Priced on request printer onboarding · asset management · analytics and reporting · essential security settings Read 3 Oct 2026 · workforceexperience.hp.com
Strong points and limits
Strong points
- Monitors devices, software, printers, and accessories
- Combines sentiment and device data in one score
- Automated issue remediation
- Open APIs and preconfigured connectors
- Supports Windows, macOS, and Android
Limits
- Pricing is available only on request
- Some features require add-ons or services
- Certain solutions require the Insights agent and internet access
Who it suits
It suits organizations managing endpoint fleets, applications, printers, and employee experience metrics.
Verdict
WXP combines fleet visibility, experience scoring, integrations, and AI-assisted remediation in a cloud platform. Its plan prices are not shown, and feature availability can depend on add-ons, services, hardware, or agent deployment.
Where Specifiction places it
- Digital Employee Experience (DEX) Management Software#10 of 207.3
- Digital Employee Experience Software#11 of 187.4
- Digital Experience Monitoring Software#17 of 267.4
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