HubSpot CRM vs Salesforce Sales Cloud
HubSpot CRM
hubspot.comSalesforce Sales Cloud
salesforce.comSide by side
| Figure | HubSpot CRM | Salesforce Sales Cloud |
|---|---|---|
| Price from | $15/mo | $25/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 8 | 6 |
| Spec score · CRM Software | 9.2 (#12) | 9.1 (#15) |
| Spec score · Customer Relationship Management - Small Business Software | 8.9 (#7) | 8.4 (#20) |
| Spec score · Customer Relationship Management - Enterprise Software | 8.9 (#5) | 8.4 (#13) |
| Spec score · Professional Services CRM Software | 8.8 (#9) | 8.3 (#23) |
| Spec score · Sales CRM Software | 8.9 (#8) | 8.5 (#16) |
| Spec score · Mac CRM | 8.8 (#10) | 8.3 (#20) |
| Spec score · Browser Based | 8.8 (#16) | 8.4 (#29) |
| Spec score · Web App | 8.9 (#16) | 8.5 (#27) |
| AI Features | The free CRM includes AI tools for routine tasks and customer insights. | Yes |
| Email sync | Yes | The product can automatically sync emails, events, and contacts. |
| Founded | 2006 | 1999 |
| Free plan | Yes | Yes |
| Free trial | Yes | Sales Cloud offers a 30-day free trial with no credit card or installations. |
| Headquarters | Cambridge, Massachusetts, United States | San Francisco, California, United States |
| Marketing automation | Yes | Yes |
| Mobile app | Yes | Yes |
| Visual sales pipeline | Yes | Pipeline Management provides a consolidated view, charts, AI help, and deal insights. |
Plans
HubSpot CRM
- FreeFree
- FreeFree
- Starter$15 a month
- StarterPriced on request
- Professional$50 a month
- ProfessionalPriced on request
- Enterprise$75 a month
- EnterprisePriced on request
Salesforce Sales Cloud
- Free SuiteFree
- Starter Suite$25 a month
- Pro Suite$100 a month
- Core$195 a month
- Advanced$395 a month
- Max$550 a month
In their own words
HubSpot CRM
HubSpot CRM brings customer data and reporting together, with tools for managing sales activity and team conversations. Users can visualize a sales cycle, assign tasks, and predict future revenue. The CRM includes email sync, marketing and workflow automation, lead scoring, sales forecasting, AI features, and payment links. Teams can connect messaging tools in a shared inbox and manage permissions for records, content, and tools. It runs in Chrome, Firefox, Safari, and Edge, with mobile apps for Android and iOS. The HubSpot Marketplace lists more than 2,000 apps, and data can sync automatically in both directions with third-party apps. The free plan costs nothing, requires no credit card, and has no expiration date; it allows 2 users. Starter costs $15 a month per seat, Professional $50 a month per seat, and Enterprise $75 a month per seat. Professional and Enterprise also list one-time onboarding costs.
Salesforce Sales Cloud
Salesforce Sales Cloud is a CRM for managing sales activity through a browser extension and mobile app. It can automatically sync emails, events, and contacts, and provides a consolidated pipeline view with charts, AI help, and deal insights. Listed capabilities also include AI agents across deal stages, lead research and qualification, automated follow-up, contact enrichment, and tools for planning, approvals, and compensation tracking. Starter Suite includes dynamic email marketing and analytics. Teams can share account plans, knowledge, files, and data, and collaborate on opportunities. Salesforce lists full offline mobile functionality. Free Suite costs nothing per user per month. Starter Suite costs $25 a month per user and can be billed monthly or annually; Pro Suite is $100 a month per user, billed annually. Higher listed suites are also billed annually. Several suites list 10GB per organization, with additional per-user storage on higher tiers. Some advanced capabilities are available for purchase rather than included in the free tier; Advanced includes enhanced security, expanded data capacity, and Security Center.