Hudu vs IT Glue
Hudu
hudu.com
IT Glue
itglue.comSide by side
| Figure | Hudu | IT Glue |
|---|---|---|
| Price from | $27/mo | $29/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 10 | 3 |
| Spec score · Managed Service Provider Software | 8.6 (#5) | 8.1 (#8) |
| Spec score · Knowledge base software | 8.7 (#25) | 8.3 (#51) |
| Spec score · IT Documentation Software | 8.6 (#4) | 7.9 (#8) |
| Spec score · Network Documentation Software | 8.6 (#7) | 8.0 (#14) |
| Spec score · IT Knowledge Base Software | 8.5 (#22) | 8.0 (#35) |
| Documentation | Structured documentation features help teams create consistent records across client environments. | The platform organizes IT information in a structured documentation framework and links related items through relationship mapping. |
| Free plan | No | No |
| Headquarters | Grand Junction, Colorado, United States | Vancouver, British Columbia, Canada |
| Purpose | Hudu brings documentation, passwords, assets, and infrastructure together in one platform for IT teams. | IT Glue is a structured IT documentation platform for IT service providers and IT teams. |
| SSO support | Yes | Yes |
| Support | Hudu advertises round-the-clock, 24/7 support access for all customers. | All IT Glue customers can access in-app technical support, and the maker provides a knowledge base and Kaseya University courses. |
Plans
Hudu
- Hudu$30 a month
- Hudu$27 a month
- Hudu RadarPrice not published
- Hudu RadarPriced on request
- Hudu Radar Starter$44 a month
- Hudu Radar Growth$89 a month
- Professional Services$199, paid once
- Hudu Radar Scale$269 a month
- Hudu$324 a year
- Hudu Radar Enterprise$449 a month
In their own words
Hudu
Hudu is a documentation and operations platform for IT teams, bringing client records, passwords, assets, and infrastructure information together. Structured documentation helps teams maintain consistent records across client environments, while forms track devices, vendors, and systems. Teams can build searchable guides for common tasks and fixes, then use checklists to make recurring processes repeatable and trackable. Hudu is available as a cloud service or through self-hosted and on-premise deployment. Listed capabilities include 60+ integrations, a REST API, webhooks, and IP-restricted API keys. Security controls include enforced SSO, MFA including Duo, granular permissions, audit logs, and encryption at rest and in transit. iOS and Android apps provide access to client details, passwords, knowledge articles, and processes; the Hudu Assist extension supports Firefox and Chromium-based browsers. The pricing note starts at $27/user/mo (annual) and includes a 14-day trial. A separate Hudu plan is listed at $30 a month, with no user minimums. Hudu also lists 24/7 support and free, read-only portal access for a single client portal.
IT Glue
IT Glue is a structured documentation platform for IT service providers and IT teams. It organizes technical information in a documentation framework and links related records through relationship mapping. Password management provides an integrated vault, immutable audit trail, version control, and rollback. AI-powered automation can capture clicks and keystrokes to create step-by-step standard operating procedures. IT Glue lists more than 60 native integrations across PSA, RMM, BDR, and other platforms, plus a public API for custom integrations. Examples include ConnectWise Manage, Autotask PSA, Kaseya BMS, ServiceNow, Ninja RMM, and Microsoft 365. iOS and Android apps support password editing and viewing configurations, locations, contacts, and flexible assets. The SaaS product has no on-premises version. Basic costs $29 a month, Select $38 a month, and Enterprise $44 a month per user on a 36-month term; each listed plan requires five users and a one-time onboarding fee.