Hudu vs Pulseway

Hudu is a documentation and operations platform for IT teams, bringing client records, passwords, assets, and infrastructure information together. Structured documentation helps teams maintain consistent records across client environments, while forms track devices, vendors, and systems. Teams can build searchable guides for common tasks and fixes, then use checklists to make recurring processes repeatable and trackable. Hudu is available as a cloud service or through self-hosted and on-premise deployment. Listed capabilities include 60+ integrations, a REST API, webhooks, and IP-restricted API keys. Security controls include enforced SSO, MFA including Duo, granular permissions, audit logs, and encryption at rest and in transit. iOS and Android apps provide access to client details, passwords, knowledge articles, and processes; the Hudu Assist extension supports Firefox and Chromium-based browsers. The pricing note starts at $27/user/mo (annual) and includes a 14-day trial. A separate Hudu plan is listed at $30 a month, with no user minimums. Hudu also lists 24/7 support and free, read-only portal access for a single client portal.

Pulseway is a remote management platform for workstations, servers and network devices, with solutions presented for MSPs, IT departments and education organizations. Monitoring and alerts cover Windows, Mac, Linux, network devices and IoT. Remote control includes unlimited sessions and multi-screen support; scripting, auto-remediation and operating-system and third-party application patching are also listed. The patch management page names more than 300 out-of-the-box application titles. Integrations include Autotask, Zendesk, PagerDuty, Webroot, Slack, IT Glue, Warranty Master and ConnectWise Manage. Autotask and Zendesk can create tickets for notifications meeting configured priority criteria. Pulseway describes a hybrid deployment model and lists agents for Windows, Linux, macOS and BSD, with minimum operating system requirements for supported agents. Agents and client software require outbound HTTPS on TCP 443 and no inbound ports. The company says connections and messages use AES 256-bit encryption, and two-factor authentication is mandatory. Pricing is available on request; monthly, annual and three-year options, volume discounts and add-ons are listed, along with a one-time advanced onboarding fee of €149.