Humanitix vs RunSignup
Humanitix
humanitix.com
RunSignup
runsignup.comSide by side
| Figure | Humanitix | RunSignup |
|---|---|---|
| Price from | $0.99/mo | $16.58/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 7 |
| Spec score · Nonprofit Event Management Software | 8.9 (#3) | 8.7 (#6) |
| API authentication | API requests require an x-api-key header, and generating a replacement key invalidates the existing key. | Developers can use partner keys, OAuth-based user access or a deprecated password-based login method. |
| Documentation and support | The help center has guides across event setup, attendee management, reporting, payments and integrations, and directs users to its messenger for further help. | The help center provides searchable how-to articles, webinars, videos and topic folders covering registration, fundraising, check-in, integrations and API use. |
| Founded | 2016 | LinkedIn and the company history identify 2010 as the founding year, with Bob Bickel as founder. |
| Headquarters | Sydney, New South Wales, Australia | Moorestown, New Jersey, United States |
| Integrations | The help center lists integrations and guides for Mailchimp, Salesforce, HubSpot, Zapier, Meta Pixel and analytics platforms. | The marketplace lists Zapier, Google Analytics 4, Salesforce, DonorPerfect, Mailchimp, Dropbox, Twilio, RaceJoy, Active Network, MapMyRun and numerous timing systems. |
| Public API | Humanitix offers a read-only API to retrieve event, order, ticket and tag information for events owned by or shared with an account. | The API supports results posting and retrieval, participant data and affiliate feeds, with a documented limit of two concurrent calls. |
| Purpose | Humanitix is an event ticketing platform that dedicates 100% of profits from booking fees to charity. | RunSignup provides registration and event-management technology for endurance events, including race marketing, fundraising, and race-day tools. |
| Rating on G2 | G2 shows 4.4 out of 5 from 21 reviews. | 4.7 out of 5 from 3 reviews. |
| Security | Humanitix says it is hosted on AWS, payment processing is PCI DSS certified, and card data is not stored or handled by Humanitix. | RunSignup says its payment platform is PCI Level 1 compliant. |
| Support | The pricing page says all plans include free customer support, and the features page says its support team is based in Sydney. | The company says it provides free support through a 100% US-based team. |
| System requirements | The help center recommends current Chrome, Firefox or Edge for the web console, says Safari can have more issues, and does not support Internet Explorer. | The service is browser-based and the company says participants can access it from computers, iPads and Apple or Android smartphones. |
Plans
Humanitix
- Free eventsFree
- Standard$0.99 a month
- Charities & Schools$0.99 a month
- Charities & Schools$1, paid once
- Standard$2.10, paid once
- CustomPriced on request
RunSignup
- Free eventFree
- RaceDay Suite$199 a year
- Donation processing feePrice not published
- Registration processing feePrice not published
- Standard processing ($0.01–$249.99 cart)Price not published
- Standard processing ($1,000+ cart)Price not published
- Standard processing ($250–$999.99 cart)Price not published
In their own words
Humanitix
Humanitix is an event ticketing platform that dedicates all profits from booking fees to charity. Hosts can set up unlimited ticket types, reserved seating, merchandise sales, gift cards, invoicing and waitlists. Event management tools include audience emails, guest and refund handling, later ticket assignment, and sales reports and analytics. Promotion features include website ticket widgets, promotional and affiliate codes, email tools and accessibility features. Integration guides cover Mailchimp, Salesforce, HubSpot, Zapier, Meta Pixel, Google Tag Manager and analytics platforms. Its public read-only API retrieves event, order, ticket and tag information for events owned by or shared with an account. The free Humanitix for Hosts app on iOS and Android supports tracking, check-in and ticket sales. Check-in requires Android 7.0 or later or iOS 13.0 or later; Tap to Pay has additional device and operating-system requirements. Free events have no ticket fee. Standard charges $0.99 per paid ticket plus a 2.1% booking fee; Charities & Schools charges $0.99 per paid ticket plus a 1% booking fee. Payment processing is listed separately at 2.9% + $0.30.
RunSignup
RunSignup provides registration and event-management tools for endurance events, covering race marketing, fundraising, and race-day work. Participants can sign up through mobile-friendly registration, while organizers manage participants through administrator and self-service options. Each race receives a customizable website and email marketing with unlimited contacts and sends at no charge. Events can collect donations during registration or checkout and create individual or team fundraiser pages. The RaceDay CheckIn App supports event check-in. An open API and Zapier integration connect with other applications, including Salesforce, DonorPerfect, and Mailchimp through Zapier. Event reports can be exported to CSV, Google Sheets, Excel, PDF, Mailchimp, Dropbox, Hy-Tek, Webscorer.com, and Build Bib Labels. RunSignup says its payment platform is PCI Level 1 compliant and that participant data is not sold or shared beyond the event owner or director. Free events have no processing fee for a $0 cart. Paid-event fees are set per cart: 6% plus $1 up to $249.99, 5% plus $1 from $250 to $999.99, and 4% plus $1 at $1,000 or more. Fees may be paid by participants, absorbed by the event, or split evenly. There are no subscriptions, monthly fees, or long-term contracts.