Hurley vs Usercall
Hurley
heyhurley.comUsercall
usercall.coSide by side
| Figure | Hurley | Usercall |
|---|---|---|
| Price from | €99/mo | $89/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 4 |
| Spec score · AI User Research Tools | 8.2 (#6) | 7.6 (#19) |
| Languages | Hurley’s homepage says interviews are available in 50+ languages. | Every plan supports 50+ languages and voices. |
Plans
In their own words
Hurley
Hurley is a web-based AI assistant for conducting and summarizing user interviews. It supports video, voice, and chat interviews, with availability in 50+ languages stated on its homepage. Hurley can create interview scripts from a research goal or start with a user research template. Recruitment options include a product banner, direct link, or email. It provides recordings, transcripts, and summaries, then identifies patterns in an insights report with user quotes and citations. Users can ask questions about interview data and receive quote-supported answers. The Free plan costs nothing and includes 20 total credits, unlimited projects, video, voice and chat interviews, 50+ languages, AI-powered insights reports, and a Slack agent. Pro costs €99 a month for 400 monthly credits. Done for you costs €999 a month for 2,500 credits, an onboarding workshop, and a dedicated user researcher. Hurley says it does not sell personal data.