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SPECIFICTION
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UserCall

usercall.co

From $89,899/mo Free trial WebAPI
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Spec score 7.6 #19 of 33 in AI User Research Tools

Spec sheet

Product
Usercall is an AI-moderated qualitative research platform combining voice interviews with evidence-backed thematic analysis.Read 1 Oct 2026 · usercall.co
Audience
Usercall describes its customers as research, product and customer-experience teams, including teams without a dedicated research function.Read 1 Oct 2026 · usercall.co
Integrations
Listed integrations include PostHog, Mixpanel, Amplitude, Segment, Google Analytics 4, Shopify, Stripe, Zendesk, Intercom and webhooks.Read 1 Oct 2026 · usercall.co
Security
Usercall says data is encrypted in transit, access is controlled, and customer data is not used to train AI models.Read 1 Oct 2026 · usercall.co
Compliance
Its privacy policy states that processing follows the California Consumer Privacy Act and, where applicable, the EU General Data Protection Regulation.Read 1 Oct 2026 · usercall.co
Support
MCP support is provided by email at [email protected].Read 1 Oct 2026 · app.usercall.co
AI interviews
The platform runs adaptive, personalized AI-moderated voice interviews with real-time probing and follow-ups.Read 1 Oct 2026 · usercall.co
Analysis
Interviews and uploaded feedback are transcribed and coded into themes that link back to the people and quotes behind each finding.Read 1 Oct 2026 · usercall.co
Free access
Users can sign up and launch their first interview or qualitative analysis free without a demo or sales call.Read 1 Oct 2026 · usercall.co
Languages
Every paid plan supports more than 25 languages and voices.Read 1 Oct 2026 · usercall.co
MCP
Usercall provides a hosted MCP server for Claude, ChatGPT and Cursor, with no API key required for the hosted connector.Read 1 Oct 2026 · app.usercall.co
Notable limit
The hosted MCP Research Triggers do not support event counts, sequences, absence conditions, time windows, not-equals or numeric comparisons.Read 1 Oct 2026 · app.usercall.co
Processors
The company says it uses providers including Supabase, OpenAI, Anthropic and Deepgram, and data may be processed across regions.Read 1 Oct 2026 · usercall.co
Research triggers
Product events can trigger short AI-moderated conversations through an in-product intercept or webhook workflow.Read 1 Oct 2026 · usercall.co

Plans and prices

Lite $89,899 a month 100 credits/month · 10–20 voice interviews/month · 8–16 files analyzed/month · 12-minute interviews · 2 links · 25+ languages and voices Read 1 Oct 2026 · usercall.co
Core Price not published 300 credits/month · 30–60 voice interviews/month · 25–50 files analyzed/month · 25-minute interviews · 5 links · unlimited AI chat Q&A Read 1 Oct 2026 · usercall.co
Custom Priced on request Contact Custom credits · seats · interview minutes · analysis runs · voices/languages · branding · integrations Read 1 Oct 2026 · usercall.co
Pro Price not published 650 credits/month · 65–130 voice interviews/month · 50–100 files analyzed/month · 45-minute interviews · 10 links · up to 6 team seats Read 1 Oct 2026 · usercall.co

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