| Price from | $99/mo | $89/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · AI User Research Tools | 9.0 (#1) | 7.6 (#19) |
| Compliance | Maze states on its pricing page that it is SOC 2 Type II certified and describes GDPR support, SSO and role-based workspaces. | Its privacy policy states that processing follows the California Consumer Privacy Act and, where applicable, the EU General Data Protection Regulation. |
| Integrations | Listed integrations include Figma, FigJam, Slack, Jira/Confluence, Miro, Notion, Google Calendar, Google Meet, Microsoft Teams, Zoom, Office 365, Outlook.com, Amplitude and AI tools. | Listed integrations include PostHog, Mixpanel, Amplitude, Segment, Google Analytics 4, Shopify, Stripe, Zendesk, Intercom and webhooks. |
| Product | Maze is a user and market research platform for running studies and bringing research findings into team decisions. | Usercall is an AI-moderated qualitative research platform combining voice interviews with evidence-backed thematic analysis. |
| Security | Maze states that infrastructure runs in AWS virtual private clouds and uses TLS 1.2/256-bit SSL in transit plus AES-256 at rest. | Usercall says data is encrypted in transit, access is controlled, and customer data is not used to train AI models. |
| Support | Maze provides a Help Center and support requests, and the pricing page lists customer success as a plan comparison category. | MCP support is provided by email at [email protected]. |
