Hyperspace vs Mebius
Hyperspace
hyperspace.gmbh
Mebius
mebius.itSide by side
| Figure | Hyperspace | Mebius |
|---|---|---|
| Price from | €55/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 5 | 1 |
| Spec score · Mystery Shopping Software | 8.7 (#3) | 7.0 (#14) |
| Founded | 1998 | 2005 |
| Integrations | The product page states that hyperspace has numerous interfaces for importing data from other IT systems and communicating with external applications. | Mebius states it interoperates with Shopmetrics and Sassie and offers a REST API, webhooks, and SSO via OAuth 2.0. |
| Purpose | The software supports mystery shopping programmes with shopper briefings, scheduling, mobile capture, media and analytics for tracking customer experience across locations and channels. | The platform measures customer interactions in retail stores and turns observations into actions intended to improve customer numbers and average basket size. |
| Support | Cloud tenants receive updates, patches and technical support; the team also offers setup, data migration and user training. | Mebius offers a 30-minute call with its international team and describes that team as English-speaking and experienced with international projects. |
Plans
Hyperspace
- Economy€55 a month
- Business€329 a month
- Enterprise€549 a month
- hyperspace Franchise Manager (Enterprise Edition, own-server purchase)€33,333, paid once
- hyperspace Franchise Manager Enterprise Edition purchase€33,333, paid once
In their own words
Hyperspace
Hyperspace has no write-up on Specifiction yet; its figures are above.
Mebius
Mebius is a web-based retail intelligence platform combining mystery shopping, Voice of Customer, audits and compliance, and field training. It measures customer interactions and turns observations into actions aimed at improving customer numbers and average basket size. Mystery shopping can cover stores, calls, web journeys, repairs, test drives, declared visits, dealer networks, and competitors. Mebius describes a field of 120,000 shoppers, automatic app validation, three quality-control levels, and a first field reading within seven days of kickoff. Voice of Customer analyzes reviews from Google, TripAdvisor, Trustpilot, Reddit, and Facebook, combines in-store QR feedback with NPS micro-surveys, and gathers employee feedback through WhatsApp. Audit checks can include brand standards, HACCP, hygiene, stock, age-restricted sales, and regulated financial sales, with photos and traceability. Best-Seller delivers mobile-first micro-learning triggered by measured gaps. Integrations include Shopmetrics, Sassie, a REST API, webhooks, and OAuth 2.0 SSO. Pricing is available on request; the Voice of Customer plan is billed as a fixed cost per store, with a free pilot available.