ICANotes vs Sessions Health

ICANotes is a web-based electronic health record platform for behavioral health clinicians and practices. Its customizable, menu-driven documentation covers assessments, progress notes, treatment plans, SOAP, BIRP and DAP notes, group therapy notes, and discharge summaries. The platform describes an ambient AI scribe that listens to sessions and creates notes. Practice tools include scheduling, automated reminders, a patient portal, secure messaging, telehealth, billing, and e-prescribing, alongside more than 100 clinical rating scales and assessment tools. Listed connections span labs, clearinghouses, health information exchanges, interoperability, and PDMPs, with examples including LabCorp, Quest, Availity, Waystar, and ClaimMD. ICANotes says it maintains HIPAA compliance and describes encrypted transmitted data, user authentication, access controls, and audit logs. The company says the product is built exclusively for psychiatry, therapy, and addiction treatment. A 30-day trial requires no credit card, but e-prescribing and insurance claim submission are unavailable during the trial. ICANotes+ requires a three-month commitment, then may be canceled with 15 days’ notice. The platform is web-only; the company advertises live onboarding, training, and 24/7 assistance.

Sessions Health is web-based EHR software designed for mental health practices, with tools for documentation, scheduling, billing, and telehealth. Practitioners can use customizable notes, assessments, treatment plans, forms, and auto-scored assessments. Scheduling includes calendar sync, automated reminders, and online appointment requests. Billing features include electronic claims, automated payments, and automatically created superbills. Browser-based telehealth has a waiting room, screen sharing, virtual backgrounds, and support for up to four participants. The client portal supports paperless intake with e-signatures, secure messaging, and online scheduling. Sessions Health lists HIPAA compliance, AES-256 encryption, two-factor authentication, backups, disaster recovery, role-based access controls, and audit trails. Its free plan covers one practitioner and up to 3 clients, with no administrators. Professional costs $39 per month for the first practitioner, and additional practitioners cost $29/month each. A 30-day trial is listed. AI Assist costs $35 / month per practitioner; several AI documentation features are marked as coming soon.