Icey vs Routeware SmartCity
Icey
iceysoftware.comRouteware SmartCity
routeware.comSide by side
| Figure | Icey | Routeware SmartCity |
|---|---|---|
| Price from | $79,529/mo | $1,008/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 4 |
| Spec score · Snow Removal Software | 8.2 (#9) | 8.3 (#6) |
| Integrations | Icey exports invoices as a CSV in a format QuickBooks imports, but it has no direct QuickBooks sync. | Routeware lists AWS, Esri, Geotab, Samsara, telematics, contact-center, asset-management, work-order and GIS integrations. |
| Security | The privacy policy lists TLS/SSL encryption in transit and at rest, row-level data isolation, role-based access controls, and security monitoring. | Routeware says it conducts annual security audits with a third-party auditor and uses security tools and modern software development practices. |
| Support | Pro includes priority support; Icey also offers self-serve signup and says users can request a walkthrough by email. | Routeware advertises full-service support; the government listing specifies weekday UK phone/email support, a one-working-day response target and extra charges for configuration or training. |
Plans
Routeware SmartCity
- SmartCity Base subscription (Lakeland contract)$12,096 a year
- Routeware Professional Services Engagement (Lakeland contract)$17,595, paid once
- SmartCity Solid Waste Operations (Lakeland contract)$76,608 a year
- Routeware SmartCityPriced on request
In their own words
Icey
Icey is snow removal and ice management software for handling quotes, dispatch, crew records and invoices. It runs on Android, iOS and web. Its storm board supports route assignment and dispatch, and route optimization is available for planning work. Field Mode gives crews GPS tracking, job timers, photos, navigation and offline use. Icey also displays live conditions and snowfall forecasts; users can attach a weather note to a storm event. A live client link, which does not require a login, shows service status, a client’s place in the storm queue and photos of completed work. Salt and de-icing logs can record material, application rate, timestamp, GPS location and photos for each site and visit. The free plan is for up to 15 active sites and five operator seats, with unlimited admin and office users and clients. Pro is listed at $79 a month, and Season Pass at $790 a year. Icey exports invoices as a CSV that QuickBooks imports, but it does not have direct QuickBooks sync. Card payments are not built in; invoices are marked paid manually.
Routeware SmartCity
Routeware SmartCity has no write-up on Specifiction yet; its figures are above.