IDEXX Neo vs Provet Cloud
IDEXX Neo
idexx.com
Provet Cloud
provet.comSide by side
| Figure | IDEXX Neo | Provet Cloud |
|---|---|---|
| Price from | — | $40/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 8 |
| Spec score · Pet Care Software | 7.7 (#13) | 8.7 (#5) |
| Spec score · Veterinary Software | 7.7 (#8) | 8.9 (#2) |
| Company founding | IDEXX states it was incorporated in 1983. | LinkedIn's company profile lists 2001 as the founding year, while its description says the platform was founded in 2005. |
| Integrations | The FAQ lists IDEXX diagnostics and reference labs, ANTECH, Deputy, SmartFlow, Televet, VetConnect PLUS, Vetstoria, and IDEXX Web PACS integrations. | Provet lists more than 150 integration partners spanning laboratories, imaging, wholesalers, communications, finance, insurance and prescriptions. |
| Payments | Payment features include payment capture, electronic signatures with a wireless Clover device, and payment history and reporting. | Provet Pay supports online and in-clinic collection, stored cards and PCI level 1 compliance. |
| Product | IDEXX describes Neo as cloud based veterinary practice management software. | Provet is a cloud-based veterinary practice information management system (PIMS) for running veterinary practices. |
| Reporting | Reporting includes practice metrics, purchase orders, inventory tracking, visualizations, and data export. | The product includes financial, inventory, patient, compliance, communication, operations and practice-performance reports. |
| Support | IDEXX lists Neo Software Support at 1-800-296-7141 and the trial page also offers live chat. | The pricing page lists chat and email support for the plans and says Enterprise includes a service level agreement. |
Plans
Provet Cloud
- Core$99 a month
- Core platform fee$249 a month
- Pro$129 a month
- Pro platform fee$299 a month
- EnterprisePriced on request
- Clinical Agent$40 a month
- Provet PayFree
- Provet PayFree
In their own words
IDEXX Neo
IDEXX Neo is cloud-based veterinary practice management software for clinic workflows spanning patient care, scheduling, payments, and reporting. Its dashboard summarizes overdue and draft invoices, reminders, appointments, callbacks, and diagnostic results. Patient records and workflows include histories, examination notes, diagnoses, estimates, procedure templates, diagnostic orders, and electronic signatures. Scheduling covers appointment management, SMS reminders, boarding, and the Neo Patient Portal. Payment features include capturing payments with a wireless Clover device and reviewing payment history and reports. Practice reporting includes metrics, purchase orders, inventory tracking, visualizations, and data export. Integrations listed by IDEXX include its diagnostics and reference labs, ANTECH, Deputy, SmartFlow, Televet, VetConnect PLUS, Vetstoria, and IDEXX Web PACS. IDEXX says Neo is hosted and managed by Amazon Web Services and data is backed up automatically. It works in a modern browser on Mac, PC, iOS, or Android devices. IDEXX offers a free 15-day trial; subscription pricing is available on request. The company recommends keeping one or two devices with wireless data plans available in case internet access is lost.
Provet Cloud
Provet Cloud has no write-up on Specifiction yet; its figures are above.