Provet Cloud

Spec sheet

What it does

Provet is a cloud veterinary practice information management system combining scheduling, medical records, invoicing, payments, communications, booking, reporting and clinical integrations.Read 14 Oct 2026 · provet.com

Product

Provet is a cloud-based veterinary practice information management system (PIMS) for running veterinary practices.Read 11 Oct 2026 · provet.com

API

The vendor offers a fully documented open REST API for custom applications, third-party connections and business-intelligence tools such as Power BI.Read 14 Oct 2026 · provet.com

Integrations

Provet lists more than 150 integration partners spanning laboratories, imaging, wholesalers, communications, finance, insurance and prescriptions.Read 14 Oct 2026 · provet.com

Security

The vendor states ISO 27001:2022 certification, 99.99% uptime, two-factor authentication, IP allowlisting, SSO, role permissions and SCIM provisioning.Read 14 Oct 2026 · provet.com

Support

The pricing page lists chat and email support for the plans and says Enterprise includes a service level agreement.Read 11 Oct 2026 · provet.com

Headquarters

Helsinki, FinlandRead 23 Sep 2026 · provet.com

Access controls

The security page describes IP restrictions and passwordless authentication options including smart cards, YubiKeys, and biometrics.Read 11 Oct 2026 · provet.com

AI clinical workflow

Clinical AI summarizes histories, transcribes consultations, captures diagnoses and charges, and drafts discharge instructions.Read 14 Oct 2026 · provet.com

AI languages

The AI Scribe supports English, Spanish, Swedish, Norwegian, Danish, Finnish and Italian.Read 14 Oct 2026 · provet.com

AI tools

Its Clinical AI Agent can summarize patient history, draft consultation records, capture charges, and prepare discharge instructions for review.Read 11 Oct 2026 · provet.com

API extensibility

Developers can apply to become integration partners through the vendor's developer resources.Read 14 Oct 2026 · provet.com

Clinical and hospital tools

Listed clinical tools include treatment sheets, boarding, production-animal workflows, vaccine certificates, health plans, inpatient digital whiteboards and triage.Read 14 Oct 2026 · provet.com

Communications

Core features include SMS and email reminders, SMS/MMS client messaging, e-signatures and consent forms.Read 14 Oct 2026 · provet.com

Company founding

LinkedIn's company profile lists 2001 as the founding year, while its description says the platform was founded in 2005.Read 14 Oct 2026 · linkedin.com

Company size and headquarters

LinkedIn lists Provet as a public veterinary-services company headquartered in Helsinki with 201–500 employees.Read 14 Oct 2026 · linkedin.com

Core functions

The platform brings online booking, scheduling, client and patient records, lab and imaging integration, payments, communications, inventory, and reporting into one workspace.Read 11 Oct 2026 · provet.com

Data ownership

Provet says customers own all clinic data and can export it at any time through standard formats and the API.Read 14 Oct 2026 · provet.com

Documentation and support

The help center covers workflows and setup, and the vendor provides chat/email support, onboarding, migration, training sandbox and Provet Academy access.Read 14 Oct 2026 · provet.com

Free AI access

The company facts page says every Provet user has a free plan with 30 minutes of AI Scribe each month and AI Actions included.Read 11 Oct 2026 · provet.com

Hosting

The service runs on Amazon Web Services as a remotely hosted cloud application.Read 14 Oct 2026 · ticketportal.provetcloud.com

Implementation

Provet describes onboarding with training, secure data migration, go-live support, and a transition to its support and customer success teams.Read 11 Oct 2026 · provet.com

Independent outage tracking

StatusGator reported more than 33 Provet outages or incidents collected over four months of monitoring in 2026.Read 14 Oct 2026 · statusgator.com

Integration options

Provet lists more than 150 integrations and an open REST API, with named partners including IDEXX, Antech, Zoetis, Covetrus, MWI Animal Health, Xero, and Weave.Read 11 Oct 2026 · provet.com

Intended customers

The company facts page says Provet is built for single-site and multi-site practices and veterinary groups, serving small-animal and equine clinics but not farm-animal practices.Read 11 Oct 2026 · provet.com

Licence

The terms prohibit adapting, reverse engineering, decompiling or disassembling the service, indicating proprietary commercial software rather than open source.Read 14 Oct 2026 · provet.com

Limit: connectivity dependence

Reviewers note that rural work can be difficult because the system requires Wi-Fi or internet access.Read 14 Oct 2026 · softwareadvice.com

Limit: integration rollout

One Capterra reviewer said an incomplete integration crashed and left the clinic without data on go-live day.Read 14 Oct 2026 · capterra.com

Limit: interface complexity

A reviewer described a messy interface in which simple tasks require several clicks and clinical information can be hard to locate.Read 14 Oct 2026 · capterra.com

Limit: reporting and support

A 2026 reviewer reported incorrect billing, unreconciled deposits, poor reporting and inadequate post-launch support.Read 14 Oct 2026 · softwareadvice.co.uk

MCP

Provet MCP provides read-only connections from Provet data to Claude, ChatGPT, Gemini and Microsoft Copilot when authorized.Read 14 Oct 2026 · provet.com

Mobile app

Google Play's Provet Mobile app lets existing customers view treatments, complete treatment actions, update invoices, see stock details and manage settings.Read 14 Oct 2026 · play.google.com

Named integrations

Examples include IDEXX, Antech, Zoetis, Xero, Covetrus, MWI, NVS, Vetstoria, PetsApp, Weave and Vetcove.Read 14 Oct 2026 · provet.com

Official incidents

The status history records a September 30, 2026 US-region 500-error outage caused by database capacity, plus SMS, payment, client-page and PACS incidents.Read 14 Oct 2026 · status.provet.cloud

Online booking

The platform provides a website-connected booking portal where clinics choose bookable appointment types, times and doctors.Read 14 Oct 2026 · provet.com

Ownership

Google Play identifies the developer as Nordhealth Finland Oy, and the app description says Provet is a Nordhealth product headquartered in Helsinki.Read 14 Oct 2026 · play.google.com

Payments

Provet Pay supports online and in-clinic collection, stored cards and PCI level 1 compliance.Read 14 Oct 2026 · provet.com

Praise: usability and flexibility

Reviewers repeatedly praise cloud access, intuitive or customizable workflows, reporting, integrations and responsive support.Read 14 Oct 2026 · softwareadvice.co.uk

Rating on Capterra

4.1 out of 5 from 88 reviews.Read 14 Oct 2026 · capterra.com

Rating on GetApp

4.1 out of 5 from 88 reviews.Read 14 Oct 2026 · getapp.de

Rating on Software Advice

4.1 out of 5 from 88 reviews.Read 14 Oct 2026 · softwareadvice.com

Rating on VetMedGuide summary

4.1 out of 5 across 89 verified reviews on VetSoftwareHub, with 88 Software Advice reviews cited.Read 14 Oct 2026 · vetmedguide.com

Reporting

The product includes financial, inventory, patient, compliance, communication, operations and practice-performance reports.Read 14 Oct 2026 · provet.com

Scale

The vendor says Provet serves more than 55,000 veterinary professionals at over 3,000 clinics in 45 countries.Read 14 Oct 2026 · provet.com

System requirements

Provet requires a stable internet connection and a computer using a web browser, with Google Chrome recommended; no local server or installation is required.Read 14 Oct 2026 · ticketportal.provetcloud.com

Third-party processors

Listed subprocessors include AWS, Google Cloud, Microsoft, Anthropic, OpenAI, Speechmatics, Twilio, Sentry and Adyen for hosting, AI, messaging, monitoring and payments.Read 14 Oct 2026 · provet.com

Plans and prices

Every Provet Cloud plan and price →

Where Specifiction places it

• Veterinary Appointment Scheduling Software#5 of 508.9
• Industry Management software#3 of 228.7
• Veterinary Software#2 of 128.9
• Pet Care Software#5 of 228.7