NaVetor
navetor.com
What it is
NaVetor is cloud-based veterinary practice management software from Patterson, with web, Android, and iOS access. Its real-time dashboard and live whiteboard bring together schedules, patient status, staff notes, and room assignments. The appointment calendar supports drag-and-drop, multiple doctors and rooms, recurring and blocked appointments, and automated reminders. SOAP records connect treatment plans, charge capture, and client communications. Video visits can start from a patient record, with notes, charges, and prescriptions handled in the same workflow. Practices can order tests and receive results through two-way IDEXX, Antech, and Zoetis integrations. Atlas, an AI assistant, can look up practice information, help with inventory and scheduling, draft client communications, create lists, and identify business insights. NaVetor says Atlas uses practice data without sharing it externally. Every plan includes unlimited storage, automatic backups, data conversion, training, and 90-day onboarding support. A 15-day trial and free plan tied to Patterson payment services are listed; paid plans start at $200/mo.
Spec sheet
- What it does
- NaVetor is cloud veterinary practice-management software for health records, workflow, billing, reporting and mobile practice/client apps.Read 15 Oct 2026 · getapp.com
- Product
- NaVetor is cloud-based veterinary practice management software from Patterson.Read 29 Sep 2026 · navetor.com
- Intended users
- The listed plans target solo practices through enterprise clinics and scale by user count.Read 29 Sep 2026 · navetor.com
- Integrations
- Official integration categories cover payments, pharmacy and inventory, client communication, microchip registration, laboratories and imaging.Read 15 Oct 2026 · navetor.com
- Mobile apps
- NaVetor offers separate team and client mobile apps and describes the team app as covering the visit from check-in through payment.Read 15 Oct 2026 · navetor.com
- Headquarters
- 1201 Althoff Drive, Effingham, IL 62401, United StatesRead 28 Sep 2026 · navetor.com
- Founded
- LinkedIn lists NaVetor as founded in 2017.Read 15 Oct 2026 · linkedin.com
- AI assistant
- Atlas is included in NaVetor and can answer practice questions and automate inventory, messaging, scheduling and patient-list tasks.Read 15 Oct 2026 · navetor.com
- API listing
- GetApp's feature matrix includes an API field but shows zero user ratings for that field.Read 15 Oct 2026 · getapp.com
- Cloud deployment
- NaVetor is described as cloud-based, so practices do not need local servers or new hardware investments.Read 15 Oct 2026 · g2.com
- Company headquarters
- LinkedIn lists headquarters in Effingham, Illinois.Read 15 Oct 2026 · linkedin.com
- Company size
- LinkedIn lists NaVetor as a privately held software-development company with 51–200 employees.Read 15 Oct 2026 · linkedin.com
- Data handling
- NaVetor says Atlas queries use the practice's own data and that none of the data is shared externally.Read 29 Sep 2026 · navetor.com
- Data storage
- Every plan includes unlimited data storage and automatic backups.Read 29 Sep 2026 · navetor.com
- Diagnostics
- Two-way integrations with IDEXX, Antech, and Zoetis let practices order tests and receive results through NaVetor.Read 29 Sep 2026 · navetor.com
- Earlier market data
- A 2021 Today's Veterinary Business directory listed more than 70 U.S. practices, cloud deployment, roughly six-week migration and pricing from $129 per month for one or two users up to $499 for 31 or more.Read 15 Oct 2026 · todaysveterinarybusiness.com
- Inventory
- Inventory management is built in, with eShelf connecting practices to Patterson's catalog.Read 15 Oct 2026 · navetor.com
- Labs and imaging
- Two-way IDEXX, Antech and Zoetis integrations allow ordering, result retrieval and billing inside NaVetor.Read 15 Oct 2026 · navetor.com
- Limit: customization and reporting
- G2 review summaries say deeper customization and advanced reporting are less robust than some enterprise systems.Read 15 Oct 2026 · g2.com
- Limit: feature gaps
- Capterra reviews mention difficulty invoicing exact drug quantities, tedious time-clock entry and unavailable two-way texting at the time of use.Read 15 Oct 2026 · capterra.com
- Limit: migration
- A Capterra reviewer said some information was missing or transferred incorrectly when switching to NaVetor.Read 15 Oct 2026 · capterra.com
- Limit: performance
- Reviewers report that the system can become slow, especially during afternoon or peak usage periods.Read 15 Oct 2026 · g2.com
- Limit: printing and workflows
- Reviewers report inconsistent medical-record or invoice print formats, many clicks and limited shortcuts.Read 15 Oct 2026 · capterra.com
- Medical records
- It supports paperless SOAP records with treatment plans, charge capture and client communications connected to the record.Read 15 Oct 2026 · navetor.com
- Migration
- NaVetor says Patterson handles migration, data conversion, training, and go-live support at no extra charge, with most practices live within 30 days.Read 29 Sep 2026 · navetor.com
- Named integrations
- The integration page names IDEXX VetConnect PLUS, Antech Reference Labs and Zoetis in-house equipment.Read 15 Oct 2026 · navetor.com
- Payments
- Integrated payment solutions post charges directly to invoices.Read 15 Oct 2026 · navetor.com
- Praise: ease of use
- G2 reviewers repeatedly describe NaVetor as intuitive, user-friendly and easy to learn.Read 15 Oct 2026 · g2.com
- Praise: integrations
- Reviewers highlight integrated labs, payment processing, microchip services and telemedicine as major benefits.Read 15 Oct 2026 · g2.com
- Praise: mobility
- G2 reviewers praise cloud access from anywhere and the ability to work remotely on phones, tablets or home computers.Read 15 Oct 2026 · g2.com
- Praise: support
- Reviewers on G2 and Capterra repeatedly praise Patterson's onboarding, training and customer support.Read 15 Oct 2026 · capterra.com
- Privacy handling
- The privacy policy says Patterson does not store subscriber or client credit-card information and does not sell subscriber information for marketing.Read 15 Oct 2026 · navetor.com
- Rating on Apple App Store
- No rating displayed because the app has not received enough ratings or reviewsRead 15 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.1 out of 5 from 24 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- 4.4 out of 5 from 13 reviewsRead 15 Oct 2026 · g2.com
- Rating on GetApp
- 4.1 out of 5 from 24 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Google Play
- No star rating displayed; listing shows 100+ downloadsRead 15 Oct 2026 · play.google.com
- Scheduling
- The appointment calendar supports drag-and-drop, multiple doctors and rooms, recurring appointments, block scheduling, and automated reminders.Read 29 Sep 2026 · navetor.com
- Security statement
- Patterson says it uses administrative, technical and physical safeguards including encryption, while disclaiming guaranteed security.Read 15 Oct 2026 · navetor.com
- Support and documentation
- GetApp lists phone, email/help desk, knowledge base, chat, FAQs/forum and 24/7 live-representative support, plus webinars, live online and in-person training and videos.Read 15 Oct 2026 · getapp.com
- Support and onboarding
- Every plan includes free data conversion, free training, and 90-day onboarding support.Read 29 Sep 2026 · navetor.com
- System requirement
- The App Store listing requires iOS 12 or later and lists a 48.6 MB app for iPhone and iPad.Read 15 Oct 2026 · apps.apple.com
- Telemedicine
- Video visits can launch from a patient record, with notes, charges and prescriptions captured in the same workflow.Read 15 Oct 2026 · navetor.com
- Workflow
- Its real-time dashboard and live whiteboard show schedules, patient status, staff notes, and room assignments.Read 29 Sep 2026 · navetor.com
- Workflow dashboard
- The product provides a real-time dashboard, color-coded whiteboard, drag-and-drop scheduling, waiting-room display, boarding workflows and treatment checklists.Read 15 Oct 2026 · navetor.com
Plans and prices
Strong points and limits
Strong points
- Calendar supports multiple doctors, rooms, and recurring appointments.
- Video visits link to patient records and clinical workflow.
- Two-way integrations handle diagnostic orders and results.
- All plans include unlimited storage and automatic backups.
- Free conversion, training, and 90-day onboarding support are included.
Limits
- Paid plans start at $200/mo.
- Free plan eligibility depends on transaction volume.
- Enterprise pricing is custom, starting at $550/mo.
Who it suits
NaVetor suits veterinary practices ranging from solo operations to enterprise clinics, with plans scaled by user count. Its scheduling, medical records, telemedicine, and diagnostic integrations are relevant to practices managing patient care and clinic workflows.
NaVetor in depth
Read the full write-up
NaVetor is a cloud veterinary practice system for clinics that want clinical records, scheduling, diagnostics, and telemedicine in the same workflow. It suits solo practices through multi-user clinics; its strongest case is the combination of broad features with included migration and onboarding, while the free option depends on using Patterson Pay.
Overview
A live dashboard and whiteboard bring schedules, patient status, staff notes, and room assignments into one operational view. That is useful when a clinic needs staff to coordinate around changing room and patient status, not just consult an appointment calendar. NaVetor is from Patterson and runs on the web, Android, and iOS.
Every plan includes unlimited storage and automatic backups, plus data conversion, training, and 90-day onboarding support at no extra charge. Patterson says it handles migration and go-live support, with most practices live within 30 days. That reduces the transition burden, though the stated onboarding window is finite.
Key features
Scheduling and clinic coordination
The calendar supports drag-and-drop scheduling, multiple doctors and rooms, recurring appointments, and block scheduling. Email and SMS reminders, along with booking through a clinic website or client portal, cover common ways clients arrange and confirm visits. These tools make the system a fit for practices coordinating multiple providers or recurring care; the live whiteboard adds a shared view of clinic activity.
Records, care, and communications
SOAP records connect to treatment plans, charge capture, and client communications. Linking documentation to related care and billing steps can help keep clinical and administrative work together rather than splitting it across separate processes.
Telemedicine and diagnostics
Video visits launch from a patient record, with notes, charges, and prescriptions captured in that workflow. Two-way integrations with IDEXX, Antech, and Zoetis let practices order tests and receive results through NaVetor. This will matter most to clinics that want remote visits and diagnostic work connected to the patient record.
Integrations and Atlas
The integration list includes Asteris PACS, Patterson Pay, CareCredit, eShelf, Vetsource, Weave, Talkatoo, PetLink, and HomeAgain. Atlas can look up practice information, assist with inventory and scheduling, draft client communications, create lists, and identify business insights. NaVetor says Atlas queries use the practice's own data and that none of that data is shared externally.
Pricing
The Patterson Pay plan is free when using Patterson payment services, subject to transaction-volume eligibility, and includes full feature access. It is the lowest-cost route, but it is not an unconditional free tier: clinics must qualify through payment-service use.
Solo Practice: $200/mo for 1–3 users, with all features included. It is the entry paid plan for a small practice.
Growing Practice: $300/mo for 4–10 users, with all features included. It raises the user allowance without dropping features.
Mid-Size Clinic: $350/mo for 11–20 users, with all features included.
Large Practice: $400/mo for 21–30 users, with all features included.
Enterprise: custom pricing starting at $550/mo for 31+ users, with all features included. Larger clinics should confirm their custom terms.
The paid tiers scale by user count rather than feature set, so smaller plans do not give up listed capabilities. Unlimited storage, backups, conversion, training, and onboarding support apply across plans. A 15-day trial is also offered.
Platforms
NaVetor runs on web, Android, and iOS. That combination suits clinics needing desktop access alongside mobile use. Website and client-portal booking, plus email and SMS reminders, extend its client-facing workflows.
Who it's for
NaVetor is best suited to veterinary practices that want scheduling, SOAP records, treatment and charge workflows, telemedicine, and diagnostics tied together. Its user-count tiers span solo practices to enterprise clinics, and Patterson's included migration and training make it particularly relevant to practices changing systems. A clinic seeking a free plan without Patterson Pay eligibility should look elsewhere.
Pros and cons
Pros: All plans include the full feature set, so scaling by staff count does not mean losing listed capabilities.
Pros: Unlimited storage, backups, data conversion, training, and 90-day onboarding support are included, reducing migration and setup costs.
Pros: Telemedicine and named diagnostic integrations connect remote visits and test workflows to patient records.
Cons: The free plan requires Patterson Pay use and eligibility by transaction volume, limiting who can use it.
Cons: Paid pricing starts at $200/mo and rises with user count; enterprise pricing is custom from $550/mo.
Alternatives
ezyVet may suit a practice that wants a cloud veterinary management system with packages starting at $199 per month, with pricing varying by practice size.
VETport has a stated $1,405 per month plan for 3 locations and 10 vets, making it a specific option for practices with that multi-location configuration.
DaySmart Vet starts at $123/month, with pricing varying by practice and custom pricing for larger practices, so it may merit a look when a lower starting price is the priority.
Provet Cloud offers a Core platform fee of $249 per month with one vet included, and a Core option at $99 per month with unlimited non-vet staff accounts; compare its published seat structure against NaVetor's user-count tiers.
Vetstar is a paid option available as self-hosted or web software.
VetBlue is another paid option, with Android, iOS, macOS, web, and Windows platforms.
Browse more options in Veterinary Software or Veterinary Appointment Scheduling Software.
Verdict
Choose NaVetor if your clinic wants an all-feature plan scaled to staff size, integrated clinical and operational workflows, and migration and training included. Its chief drawback is the cost for larger teams and a free tier tied to Patterson Pay eligibility; practices seeking an unconditional free option or a lower starting price should compare alternatives.
Verdict
NaVetor combines clinic scheduling, records, telemedicine, and diagnostics in one veterinary practice system. Its plans include substantial onboarding and data support, while paid pricing begins at $200/mo.
Where Specifiction places it
- Veterinary Appointment Scheduling Software#4 of 509.1
- Veterinary Software#1 of 129.0
- Pet Care Software#2 of 229.0