Ignition vs Ombud
Ignition
ignitionapp.comOmbud
ombud.comSide by side
| Figure | Ignition | Ombud |
|---|---|---|
| Price from | $39/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 1 |
| Spec score · Proposal Software | 8.9 (#7) | 7.8 (#59) |
| Spec score · Proposal Management Software | 8.8 (#3) | 7.8 (#12) |
| Analytics and reporting | Yes | Yes |
| Client activity tracking | Yes | Yes |
| CRM integrations | Yes | Yes |
| Custom branding | Yes | Yes |
| Founded | 2013 | Ombud CEO Thad Eby returned to Colorado to start the company in 2011. |
| Integrations | Official integration material lists Xero, QuickBooks, Xero Practice Manager, Karbon, Zapier, MYOB Business, ProConnect and other connected apps. | The product page identifies Salesforce access and integration as a way to connect sales opportunities with Ombud workflows. |
| Security certification | Ignition states that it is SOC 2 Type 2 certified. | The product page describes Ombud as ISO/IEC 27001:2013 certified and lists role-based access controls and encryption in transit. |
| Security operations | Ignition says it performs annual penetration testing, maintains a bug-bounty program and normally applies security patches within 24 hours of public release. | Ombud says it uses third-party dynamic application scanning, penetration testing, and static code analysis; it says its servers are in PCI DSS and ISO 27001 certified facilities and customer data is separated and backed up frequently. |
Plans
Ignition
- EnterprisePriced on request
- Solo$39 a month
- Core$99 a month
- Pro$229 a month
- Pro+$399 a month
In their own words
Ombud
Ombud is a web-based response management platform for enterprise revenue operations teams. It helps teams prepare responses to RFPs, RFIs, DDQs, and security questionnaires using a searchable content library and OmMatch, which recommends material for answers and can automate questionnaire responses. Its Sales Engineering Ombuddy assists with solution mapping, technical assessments, demo scripts, and value-based selling; its Response Management Ombuddy supports proposal workflows, response drafting, InfoSec questionnaires, and client presentations. Teams can track presales content and requests across the sales cycle, use Salesforce access to connect opportunities with workflows, and import documents themselves. Responses can be shared as live web pages or exported to Excel, Word, or PDF. Analytics include customer viewing data and win rates. Ombud lists role-based access, SAML 2.0 SSO, encryption in transit, and ISO/IEC 27001:2013 certification. It runs on the web. Pricing is on request.