iLobby (now FacilityOS VisitorOS) vs The Receptionist
iLobby (now FacilityOS VisitorOS)
facilityos.comThe Receptionist
thereceptionist.comSide by side
| Figure | iLobby (now FacilityOS VisitorOS) | The Receptionist |
|---|---|---|
| Price from | $225/mo | $52.50/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 7 |
| Spec score · Visitor Management Software | 9.2 (#3) | 8.6 (#6) |
| API | VisitorOS API access is a paid add-on for creating and managing events and retrieving visitor data. | The product advertises an API with documentation and supports Active Directory or employee-database synchronization through an API call. |
| Headquarters | North York, Ontario, Canada | Denver, Colorado, United States |
| Integrations | The integration directory describes an open architecture and connections spanning identity, calendars, messaging, ERP, logistics and access-control systems. | The vendor advertises Zapier connectivity to more than 4,000 applications. |
| Praise: ease of use | G2 reviewers repeatedly cite ease of use, simple setup and straightforward visitor check-in as strengths. | G2 and GetApp reviewers repeatedly describe the kiosk as intuitive, simple to deploy and easy for visitors to use. |
| Praise: support | G2 and GetApp reviewers frequently praise responsive customer support and quick issue resolution. | Reviewers on G2 and GetApp frequently praise quick, knowledgeable customer support. |
| Product | VisitorOS digitizes and automates the visitor journey from invitation through audit trail. | The Receptionist for iPad is now Sign In App, a visitor management platform for workplace check-in. |
| Rating on Apple App Store | The opened VisitorOS Mobile App page lists the app as free but does not display a numerical rating or rating count. | 4.0 out of 5 from 10 ratings |
| Rating on Capterra | 4.6 out of 5 from 128 reviews | 4.8 out of 5 from 329 reviews |
| Rating on G2 | 4.7 out of 5 from 242 reviews | 4.8 out of 5 from 432 reviews |
| Rating on GetApp | 4.6 out of 5 from 128 reviews | 4.8 out of 5 from 329 reviews |
| Support | The Help Center offers knowledge bases for FacilityOS modules plus separate billing, customer-support and order-status contact paths. | The company promises unlimited support, live chat and an onboarding specialist for new customers. |
| System requirements | The mobile app requires iOS 13 or later and is available for iPhone, iPod touch, Apple-silicon Mac and Apple Vision; the kiosk uses iPads. | Deployment requires an iPad, Wi-Fi and an Apple Account for downloading the kiosk app. |
| What it does | FacilityOS is an AI-powered platform for visitor, contractor, emergency, logistics and physical-access management across facilities. | The Receptionist is a cloud visitor-management system centered on an iPad kiosk and web administration portal. |
Plans
iLobby (now FacilityOS VisitorOS)
- EmergencyOS BasicFree
- Corporate$225 a month
- VisitorOS Corporate$225 a month
- EmergencyOS Corporate$275 a month
- Enhanced$299 a month
- VisitorOS Enhanced$299 a month
- EnterprisePriced on request
- VisitorOS EnterprisePriced on request
The Receptionist
- Core$630 a year
- Core$630 a year
- Enhanced$1,260 a year
- Enhanced$1,260 a year
- Pro$1,890 a year
- Pro$1,890 a year
- ExecutivePriced on request
In their own words
iLobby (now FacilityOS VisitorOS)
iLobby (now FacilityOS VisitorOS) has no write-up on Specifiction yet; its figures are above.
The Receptionist
The Receptionist has no write-up on Specifiction yet; its figures are above.