Imagicle Call Recording vs NICE NTR-X
Imagicle Call Recording
imagicle.comNICE NTR-X
niceactimize.comSide by side
| Figure | Imagicle Call Recording | NICE NTR-X |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 2 |
| Spec score · Call Recording Software | 8.7 (#4) | 7.9 (#9) |
| Company founding | LinkedIn gives Imagicle a founding year of 2010. | LinkedIn lists NICE Actimize as founded in 1999. |
| Deployment | Call Recording can be deployed in cloud, on-premises, or hybrid environments. | NICE describes NTR-X as cloud-ready; a NICE Actimize announcement states it can be deployed as a cloud or on-premise solution. |
| Deployment models | Imagicle offers cloud, on-premises, and hybrid deployment options. | NTR-X supports on-premises, hybrid on-premises, private-cloud and pure-cloud deployments. |
| Purpose | Imagicle Call Recording automatically or manually records business calls and lets authorized users search, play, download, tag, or delete recordings through a web portal or Webex/Teams gadget. | NTR-X is an omnichannel compliance recording and assurance solution for capturing and managing regulated employee communications. |
| Security | The product describes role-based permissions, encryption, retention policies, legal hold, audit trails, PII redaction, and tamper detection; recordings can use AES-256 encryption. | Actimize’s cloud security policy describes safeguards for confidentiality, integrity, and availability of customer content and says the policy does not apply to trial, beta, evaluation, or free cloud services. |
| What it does | Imagicle Call Recording captures business calls, encrypts them, stores them, and lets authorized users search, replay, download, tag, or delete recordings. | NTR-X records, reconciles and retains regulated voice, video, chat, screen-sharing and mobile communications in one compliance platform. |
Plans
Imagicle Call Recording
- CloudPrice not published
- Custom quotePriced on request
- Hosted, On-Prem software subscriptionPrice not published
NICE NTR-X
- NICE Compliance Recording (NTR-X)Priced on request
- NTR-XPriced on request
In their own words
Imagicle Call Recording
Imagicle Call Recording captures business calls automatically or on demand and gives authorized users tools to search, play, download, tag, or delete recordings. Access is available through a web portal or a Webex or Teams gadget. It supports Microsoft Teams, Webex Calling, Cisco UCM, BroadWorks, Cisco CCME/CUBE, and SIPREC-capable media gateways, with cloud, on-premises, or hybrid deployment. Recording options include always-on recording with optional percentage sampling, on-demand recording, pause/resume, and Live Keep for Cisco UCM. Search&Play filters by user and timeframe and displays call details, tags, notes, and playback. Supervisors can review interactions using customizable scorecards and manual, AI-assisted, or AI-powered assessment. With Imagicle Voice Analytics, the solution adds transcription, summaries, sentiment analysis, keyword spotting, and trend insights. Security measures described include permissions by role, encryption, retention policies, legal hold, audit trails, PII redaction, and tamper detection; recordings can use AES-256 encryption. Pricing is on request, and a 30-day trial is available without a credit card.
NICE NTR-X
NICE NTR-X has no write-up on Specifiction yet; its figures are above.