Imagicle Call Recording vs Voxida Voice Recording Software Suite
Imagicle Call Recording
imagicle.comVoxida Voice Recording Software Suite
accuratealways.comSide by side
| Figure | Imagicle Call Recording | Voxida Voice Recording Software Suite |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 3 | 2 |
| Spec score · Call Recording Software | 8.7 (#4) | 6.9 (#18) |
| Compliance | Imagicle says its recording workflows support compliance needs including GDPR, HIPAA, PCI-DSS, MiFID II, and FINMA. | The maker says Voxida Encrypt supports PCI-DSS, HIPAA and MIPPA encryption standards, and its certifications page states Voxida and Milvox are DFARS compliant. |
| Deployment | Call Recording can be deployed in cloud, on-premises, or hybrid environments. | For Cisco environments, Voxida can record calls on premises, in the cloud, or at the edge. |
| Founded | 2010 | 2003 |
| Headquarters | Italy | Half Moon Bay, California, USA |
| Purpose | Imagicle Call Recording automatically or manually records business calls and lets authorized users search, play, download, tag, or delete recordings through a web portal or Webex/Teams gadget. | Voxida records, monitors, reports on and replays calls and other communications. |
| Recording modes | The product offers always-on recording with optional sampling, on-demand recording, Cisco UCM Live Keep, and pause/resume privacy controls. | The suite includes full-time, on-demand and scheduled call recording. |
| Support | Imagicle says its support team operates 24/7/365 in seven languages, with support plans named Basic, Gold, and Platinum. | Support resources include one-on-one training, a knowledge base, a toll-free support number, web service and remote upgrades. |
Plans
Imagicle Call Recording
- CloudPrice not published
- Custom quotePriced on request
- Hosted, On-Prem software subscriptionPrice not published
Voxida Voice Recording Software Suite
- Voxida Software SuitePriced on request
- Voxida Voice Recording Software SuitePriced on request
In their own words
Imagicle Call Recording
Imagicle Call Recording captures business calls automatically or on demand and gives authorized users tools to search, play, download, tag, or delete recordings. Access is available through a web portal or a Webex or Teams gadget. It supports Microsoft Teams, Webex Calling, Cisco UCM, BroadWorks, Cisco CCME/CUBE, and SIPREC-capable media gateways, with cloud, on-premises, or hybrid deployment. Recording options include always-on recording with optional percentage sampling, on-demand recording, pause/resume, and Live Keep for Cisco UCM. Search&Play filters by user and timeframe and displays call details, tags, notes, and playback. Supervisors can review interactions using customizable scorecards and manual, AI-assisted, or AI-powered assessment. With Imagicle Voice Analytics, the solution adds transcription, summaries, sentiment analysis, keyword spotting, and trend insights. Security measures described include permissions by role, encryption, retention policies, legal hold, audit trails, PII redaction, and tamper detection; recordings can use AES-256 encryption. Pricing is on request, and a 30-day trial is available without a credit card.
Voxida Voice Recording Software Suite
Voxida Voice Recording Software Suite has no write-up on Specifiction yet; its figures are above.