impactID vs Outcome Tracker

impactID combines fundraising, project management, and field data collection for nonprofit organisations, from small foundations to international NGOs. FundWise provides branded campaign pages, donation forms, and personalized donor updates. Its forms connect with Mollie and a CRM, and can be embedded in WordPress or other websites; impactID also says Zapier offers more than 7,000 integrations. ProjectConnect manages funding, contracts, partner collaboration, and reporting, including Theory of Change and IATI support. FieldCollab is a mobile reporting app that collects data offline and syncs it when connectivity returns. The service runs on Android, iOS, and the web. impactID describes security measures including encryption, permissions, activity logs, audits, monitoring, and encrypted backups, and says it complies with GDPR. Start is hosted in Dutch and German data centres. Start costs €9 per month after the first free month, excluding VAT, with monthly cancellation and no minimum term. It includes one web user and three field users; donations incur an 8.25% platform fee plus payment provider costs.

Outcome Tracker is cloud-based case management software for nonprofits, public agencies, housing counselors, and Children’s Savings Account program administrators. It supports configurable intake and eligibility screening, time-stamped case notes, service logs, goal plans, and referrals across programs. Clients can use secure, personalized portals to review goals, complete surveys, and view progress without downloading an app. Teams can build surveys with validated instruments or custom questions, conditional logic, and skip patterns, then collect responses digitally, on paper, or with staff assistance. Reporting covers funders, grants, boards, outcomes, performance, and compliance, with PDF, Excel, and Word exports. Listed connections include Emma, Constant Contact, financial and 529 accounts, DownHome Loan Manager, SBA Nexus, and HUD 9902 reporting. Public-sector materials state SOC 2 Type II, HIPAA-aligned controls, encryption in transit and at rest, role-based access, and audit logs. The system runs on Android, iOS, Linux, macOS, web, and Windows. Annual pricing is $7,100 a year, depending on program scale and configuration; the plan includes unlimited users, implementation, training, and same-day support from a U.S.-based team.